"We had an overall wonderful experience at Henann Crystal Sands Resort. The hotel was very clean, and the staff were incredibly friendly, polite, and always smiling. Everyone was genuinely helpful, which made our stay even more enjoyable.
The airport transfer was very smooth, and the team helped us with our luggage from start to finish. Early check-in was kindly permitted, which was extremely helpful as we were traveling with our 11-month-old baby. The baby cot provided was the cleanest we have ever seen, which gave us great peace of mind.
Breakfast was decent with a good variety, and the seafood buffet dinner was absolutely amazing—we enjoyed it twice during our one-week stay. The pool bar had a great atmosphere, and the food there was also very good. The sky pool offered a beautiful view, especially at sunset, and was one of the highlights of the resort.
The massage service was excellent. We tried both the poolside massage and the in-room massage, and both were very relaxing and professionally done. The beach in front of the hotel was the cleanest and whitest we saw on the island, making it perfect for relaxing and enjoying the sea.
We would definitely stay at Henann Crystal Sands again on our next trip to Boracay and highly recommend it, especially for families with young children."
"Very nice and beautiful resort, staff were very friendly and helpful. Room was little old, but everything well functioning. Breakfast had a lot of variety, just a little early 6-8am! other than that, great stay and thanks. Plans to come back again :)"
"Elegant, comfortable, and they treat you like a VIP
All staffs are friendly, they greet everyone with smiles and greetings. The rooms and the lobby smelled good."
"The hotel is in the heart of station 2, surrounded by tons of bars and nice restaurants. Dmall, the small shopping and restaurant street is just around the corner. Not only the location but also the view of the hotel was really good. The hotel is literally on the beach. The view from the room was amazing right towards the ocean. The room itself was well maintained, everything works well and also very clean. The bed was very comfortable.ive been picked up with airport transfer with zero hassle all organized by the hotel.we have received welcome drinks along with a little dancing welcome ceremony before check in. I’ve experienced the staff both reception and also at the restaurant extremely competent and friendly. You could genuinely feel that your convenience and comfort are priority. This is not given considering a lot of hotels run on procedures. In this hotel you can experience the personal initiative too for which I appreciate a lot. I want to thank the manager, the receptionists and the restaurant staff for their warm hospitality. Overall I had an excellent stay and I will definitely stay there again next time."
"Staff is incredibly nice and accommodating. They're willing to show you cool spots to go to that past guests have enjoyed. The regular shuttle from the hotel to the downtown area and back is an absolute bonus saving you so much money instead of taking the e-trikes, although those are quite fun as well! The pool is well kept and a beautiful addition to anyone's stay there. Would go again."