"Very nice and beautiful resort, staff were very friendly and helpful. Room was little old, but everything well functioning. Breakfast had a lot of variety, just a little early 6-8am! other than that, great stay and thanks. Plans to come back again :)"
"I want to start by commending the housekeeping and room quality. My room was well-appointed, clean, and comfortable, which I truly appreciated.
Unfortunately, the service standards did not match the quality of the accommodation. Since this was my first time staying with in this hotel, I wanted to share specific instances that affected my experience:
• Dining Protocols: During lunch, staff began breaking down the buffet without informing dining guests. As I was still eating, this felt dismissive. A simple ”last call” announcement would have been appreciated. Similarly, during breakfast, my table was fully cleared while I was away getting dessert, creating confusion. Better training on recognizing when a guest has actually finished dining is needed.
• Menu Expectations: I was disappointed to find the lunch menu significantly more limited than what is currently advertised in vlogs and online marketing. Managing these expectations is crucial for guest satisfaction.
• Front Desk Efficiency: The check-out process was surprisingly slow. For travelers on a tight schedule, an inefficient check-out can create significant stress regarding flight times. I suggest reviewing your staffing or systems during peak departure hours."
"100000+ for the view! Place is very peaceful staffs are nice and friendly but inconsistent still with some delays with our orders. My concerns are add more meal options for dinner and lunch, upgrade your television, some channels are not available and no YT and Netflix and also fun activities since the place is far from restaurants and entertainments. But overall we enjoy our 3days stay🩷 thank u lind"
"We had a wonderful stay at this hotel in Boracay. Overall, the service, rooms, and facilities were all at a very high level.
The reception team was always helpful, friendly, and ready to assist with any questions or requests. Their professionalism really made our stay more comfortable.
The swimming pool was clean and well maintained. We stayed with breakfast included, and the breakfast selection was tasty and varied. Due to the high number of guests, sometimes certain dishes were not replaced immediately, and there were moments when some trays were empty. However, they were usually refilled within about 10 minutes.
We had dinner at the hotel once and chose the buffet option. Everything was delicious. For a small additional fee, unlimited alcohol was available. There was also live music, which created a great atmosphere.
The rooms were fully equipped with all necessary amenities, which were regularly replenished. Housekeeping was excellent — everything was cleaned properly, and we had no complaints at all.
The location is convenient, approximately 7–10 minutes walking distance to White Beach.
We also used the hotel’s transfer service to the airport on our departure. The price was 850 pesos per person, and it was fully organized, including all transfers between islands. It was very convenient and stress-free.
Overall, the hotel is excellent. We truly enjoyed our stay and would definitely recommend it."
"This hotel was wonderful! The location is excellent, food is great, staff very polite. It has a private area at the beach which is a big plus. Rooms are cozy and the bed is very comfortable. There are many restaurants and shops in the area, but they close around 10 or 11 pm so it’s perfect for relaxing and sleeping well. Small suggestions: in the “quiet areas” (the pool side) you could reinforce the rule of actually being quiet. People and kids screaming and randomly blasting music over the speakers is not the best environment for a nice and relaxing massage or a nap. The same goes for the beach beds, obviously there aren’t enough of them (as it’s a government rule, which is fine of course), however, almost every day of our stay one whole area was used for different events, so the staff would take the sun beds away around 4, when it’s the nicest weather and sunshine for chilling at the beach. Additionally, the furniture in the rooms is really heavy and it makes insane noise when moved; it would be a great improvement putting something on the furniture legs to soften the sound. These are just some small suggestions so that the place can be perfect! But I really enjoyed my stay and I would go back to this hotel!"