ผผู้เข้าพักAmazing service from F&B staff, housekeeping and lifeguard at the pool.
My 1 yr old enjoyed the amenities as there are a lot options to play with
The complimentary access to Brighbuds Play Club is a nice gesture.
They have a beautiful swimming pool
The amenities are clean
Housekeeping is quick to attend to our needs
Breakfast options could be improved, especially like us who stayed for 7 days, we were looking for variety of food choices. Add more fruits. Replace the fish fillet dishes with dried fish perhaps.
ผผู้ใช้ไม่ระบุชื่อWe stayed at Hotel Belmont Boracay for four nights. The staff was genuinely top-notch! They kindly provided an early check-in after our extremely last-minute booking, which was incredibly helpful.
We loved the peaceful, isolated location and having a private beach nearby was a big plus, though we wish the shuttle service schedule was more frequent.
Unfortunately, our stay was significantly impacted by room problems. Our original room on the 5th floor was extremely humid to the point where the floors and walls were visibly wet. We complained, and a technician was sent who changed the AC to a freezing 14°C… which apparently was the only way to reduce the dampness, but it made the room uncomfortably cold for sleeping.
Only after the first night did they agree to move us. While the second room was much better with the humidity, the cleaning was severely lacking:
· We found a lot of hair from previous guests in the bathroom.
· None of the amenities were switched out (face tissues, toilet tissues, tea bags).
· Most disturbingly, the shower smelled strongly of urine, which was extremely unfortunate.
This showed us the hotel clearly knows about the humidity issue but didn't proactively switch us, and the room change felt rushed without proper housekeeping. The breakfast was good, not bad.
Belmont is a hotel with extremely wonderful staff in a great location, but let down by critical maintenance and cleanliness failures. Double-check your room immediately upon arrival.
ผผู้เข้าพักThank you for making our first trip to Boracay truly memorable, especially for my senior father. We loved the room, amenities, food, pool, and overall service. The staff were all very accommodating and friendly. The place was spotless, with daily room cleaning, and the beachfront location was perfect. We also appreciated the complimentary drinks upon our arrival. Most of all, thank you for granting our special request for my father’s 70th birthday — it meant a lot to us. We’ll definitely be coming back next year. Again, thank you so much!