โรงแรมใกล้ศูนย์การค้า Rideau Mall

สภาพแวดล้อมที่ดี ที่นอนขนาดใหญ่ 2 เตียง สะดวกสบายมาก เครื่องใช้ทุกชนิดถูกสุขอนามัยมาก และบริการดี ตั้งแต่การลงทะเบียน การจัดเก็บ การใช้งานครึ่งทาง และการใช้รถ พวกเขาได้รับบริการที่เอาใจใส่และกระตือรือร้น พึงพอใจมาก. เข้าถึงได้ง่ายด้วยการเดินเท้า

พนักงานเป็นกันเองและดีที่นั่น ตั้งอยู่ในตัวเมืองออตตาวา ง่ายต่อการเดินทางไปยังจุดหมายปลายทางของเรา สิ่งอำนวยความสะดวกในห้องพักตอบสนองความต้องการของเรา จะกลับมาอีกในอนาคต

For my first time staying overnight at Ottawa, I booked a hotel room for one night at Lord Elgin. Upon arriving early at the hotel, I was provided with a room before my check-in time - which was very appreciated. The facilities are clean and the staff is friendly. However, little did we know, our room on the 7th floor was connected to another room with adjoining doors. We were unable to sleep through the night as the room had little to no sound isolation from the connecting room, in which a baby was crying all night. I am baffled as to how we were able to hear every single noise: coughing and sneezing from the parents in the other room, their toilet flushing and the baby crying throughout the entire night. We were unable to sleep comfortably and woke up with splitting headaches. I booked this hotel to be the closest possible to the Rideau Canal Skateway, but I will have to find another hotel the next time.

1. จากสถานีรถไฟออตตาวา นั่งรถไฟใต้ดินไปยัง Rideau จากนั้นเดินไปที่โรงแรม 2. นี่คือโรงแรมที่ดัดแปลงมาจากคุก เป็นโรงแรมที่สร้างสรรค์และคุ้มค่าแก่การมาสัมผัส 3.อาหารเช้าค่อนข้างอุดมสมบูรณ์ 4. กาแฟฟรี 5. คุณเพียงแค่เดินไปยังใจกลางเมืองเพื่อสัมผัสสถาปัตยกรรมและแม่น้ำอันเป็นเอกลักษณ์ของเมืองหลวงของแคนาดา 6. ในห้างสรรพสินค้ามีร้านอาหารมากมายให้เลือกรับประทาน 7.ความทรงจำที่ดี. 8.ฉันจะกลับมาอีกครั้ง

The room presents a modern design with a pleasant ambiance, and overall, it is very clean and comfortable. As expected of a 4-star hotel standard that should be met. However, I would like to highlight a couple of areas where practicality could be improved: • Study Table Placement: The study/work desk is positioned directly beneath the wall-mounted TV. This setup is not practical, as it places the guest in a position where they are working directly in front of a screen that may be distracting. It would be more functional to have the desk in a location that supports focus and productivity without unnecessary interference. • Coffee Cup and Saucer Mismatch: The coffee cup provided has a round base, while the saucer has a square design that does not accommodate the cup securely. This mismatch not only affects usability but also detracts from the overall attention to detail expected at this level of hospitality. • Bathroom Dustbin Design: The dustbin in the bathroom does not have a foot pedal for hands-free operation. Guests are required to bend down and lift the lid manually, which is inconvenient and unhygienic. A foot-pedal bin would be a more user-friendly option. • Lack of Proper Kettle for Tea Drinkers: As tea drinkers, we found it inconvenient to boil water using the coffee machine. The water has a noticeable coffee taste and smell, which affects the flavor of the tea. A small electric kettle in each room would be a simple but impactful addition to cater to all beverage preferences. I hope this feedback is helpful in your ongoing efforts to improve the guest experience. Thank you for your attention.

สามารถเดินไปใจกลางเมืองได้อย่างสะดวก และยังมีที่จอดรถแยกต่างหากซึ่งใช้งานง่ายมาก

A short walk from Parliament Station, the Sheraton gave us a spacious room. However, there was no kettle to boil water for tea - we used the coffee maker instead. There was some kind of problem with the pipes in the wall, meaning a shopvac had to be left running in the hallway outside our room 24hr/d. The carpet in our closet next to the bathroom was always soaked, probably because of the problem. Perhaps because it was near Centretown, we had one or two homeless or disturbed people on the sidewalks near the hotel. This made it uncomfortable for me to approach with my children because of their random mutterings and throwing of drink bottles. However this only happened twice during our weeklong stay. Staff were very friendly, nice and helpful, and sharply dressed.

Best things are the view and the staff. Amazing location too. Very close to the walking bridge connecting Gatineau to Ottawa. Staff super polite, friendly, and helpful. Ambience too poorly looking with a smell of cleaning products that stinks. Linen were washed but a drop of blood stain on it (just throw out the damn thing). Also, too expensive for what it offers with no chance to cancel or modify. Wouldn't recommend

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!