โรงแรมพร้อมอาหารเช้าในมาดริด

Reservé en este hotel especialmente para celebrar la noche de mi cumpleaños. Como había disponibilidad, tuvieron el detalle de ofrecernos un upgrade, así que pudimos disfrutar de una de las suites. A pesar de estar en pleno centro de Madrid, la habitación tenía un ambiente cálido y súper acogedor, casi como estar en casa. Cada detalle hacía que nos sintiéramos especialmente cómodos. La cama era enorme y las almohadas, súper híper cómodas. Me sentía en una nube! El baño era muy amplio y el espejo del lavamanos tenía luces regulables, perfectas para maquillarme. Además, la habitación incluía sauna, un detalle que me esperaba, pero igualmente sorprende cuando lo ves. También nos dejaron caramelos y agua de cortesía. Los productos de baño no sé de qué marca eran, pero olían muy bien. En general, si no fuera porque esa misma noche mi pareja rompió conmigo, definitivamente volvería a reservar. La ubicación es excelente, justo al lado del Parque del Retiro y de la Puerta de Alcalá.

The hotel is nicely located, you can access the heart of the city by foot quite easily. Other than that, I felt like it was way overrated. The bed is large and comfortable but the room is small, the bathroom is like a leaking closet, there is a tiny window with views over the reception and the bar area which means you have absolutely no privacy if the black curtains are not closed. You hear the plumbing very loudly every time someone is using the flush in their room and you hear everything that is happening in the doorway. The electric plugs are out of their socket, the thing to hang your wet towels are broken and falling down every time you're putting your towel. For a 150€/night room, it felt like a scam as everything is very cheap quality. The worst part was the breakfast. 23€ if you pay the same day, 19,50€ if you book the day before. Guys, it's not worth your money ! It's ultra cheap quality. Something you can expect when you pay 10€ but definitely not more than 20€ ! You cannot even order freshly made eggs. It's all industrial products, very low quality and quite frankly not good (the fried potatoes are horrible). No fresh fruit juice, cold cuts are a disgrace for Spain. Nice gym. Small but well equipped. I haven't seen the pool. So yes the hotel looks good from the outside and the inside but I'm expecting they attract people with that, selling themselves as a hip and cool place but charging you way more than the low quality of what they are truly selling. I will not come back for this price.

ทําเลที่ตั้งสะดวกมาก ใกล้สถานีรถไฟ Atocha ขยายไปทุกทิศทาง ห้องพักสะอาด  เป็นระเบียบ แผนกต้อนรับบอกว่าคุณสามารถอัพเกรดห้องที่ใหญ่ขึ้นได้หากเพิ่มเงินเล็กน้อย แต่ห้องมีเสียงดังกว่าถนน แชมพู ยาสีฟันก็คุณภาพสูงมาก แรงดันน้ําเพียงพอ แผนกต้อนรับสุภาพมาก และอาหารเช้าก็ดี แบรนด์ Hardrock รับประกัน แปลกที่จะมีไฟฟ้าไม่เพียงพอของอาคารจะจํากัดและเครื่องลดน้ําขึ้นเครื่องไม่สามารถทํางานได้แต่มันไม่ใหญ่สําหรับเรา

We had a wonderful stay in Crowne Plaza Centew Retiro. Few min walk to Metro. Ginos restaurant and VIPS restaurant are opposite to the hotel and closed at midnight. The junior suite was great with a King bed and a double sofa bed which are big enough for a family of 4. The hotel provided welcome drinks and snacks in the bar. Free Illy coffee capsules and cookies in the room. The minibar in the junior suite was fully stocked and complimentary. All staff are friendly and nice. Thanks Nuria Pastor and your team for the arrangement which made our journey so special. We would definitely recommend our friends to stay here. The hotel was connected with Voco. We also booked buffet breakfast in Voco hotel with kid price EUR15 and Adult EUR 19. Great variety of food and drinks.

อาหารเช้าที่นี่ถูกและอร่อย! อุดมไปด้วยความหลากหลาย และใกล้ใจกลางเมืองสุดๆ! ข้อเสียเพียงข้อเดียวคือความสะอาด ซึ่งฉันรู้สึกว่าสามารถปรับปรุงได้ แต่โดยรวมแล้วก็เยี่ยมมากจริงๆ! จะมาพักอีกแน่นอนค่ะ 😍

โรงแรมตั้งอยู่ใกล้กับรถไฟใต้ดินทำให้การคมนาคมสะดวก อาหารเช้าของโรงแรมมีหลากหลายเมนูโดยเฉพาะผลไม้หลากหลายและรสชาติอร่อย ห้องพักในโรงแรมใหญ่กว่าที่คาดไว้ ซึ่งดี และกันเสียงได้ดี ดังนั้นเสียงรบกวนจากภายนอกจึงน้อยมาก นอกจากนี้ โรงแรมยังตั้งอยู่นอกสถานที่ท่องเที่ยวใจกลางกรุงมาดริดเล็กน้อย แต่ก็ถือว่าโอเคเพราะสามารถเดินถึงได้

Everything was great and the staff was super friendly and helpful. Perfect spot if you wanted to take a good rest at the midst of your trip with 5 star service and facilities. However, the hotel is quite far away from the city center, takes an average of 40 mins. It will be a perfect hotel if you drive by yourself

Albergo vicino stazione treni molto comodo. Servizio ottimo. Staff gentilissimo. Visto il checkout molto presto ci hanno preparato colazione super abbondante pic nic.

La atención al cliente está super bien, la ubicación frente al matadero es perfecta. Pero las instalaciones son malas. He escuchado roncar al vecino de la derecha y al de la izquierda lo escuché en el baño. Era como si estuviéramos en la misma habitación. Y había mucho frío 🥶

This review is not about the €9 breakfast charge. I paid for the breakfast because I had eaten it. This review is about how I was treated afterwards. A simple misunderstanding over breakfast escalated into one of the most unprofessional hotel experiences I have ever had. After I politely suggested that the hotel communicate its breakfast policy more clearly to avoid similar misunderstandings in the future, a staff member, Yansel, began shouting at me from outside the hotel, called me back inside, repeatedly accused me of “trying to play with him,” raised his voice throughout the interaction, claimed that he was the manager, refused my request to speak with the General Manager, and aggressively handled my personal belongings. He pushed and kicked my luggage towards the exit, damaged my bags, repeatedly shouted at me to take my belongings and leave, and I also felt mocked while trying to communicate in English instead of being treated with patience and professionalism. As a solo female traveller, I found this behaviour intimidating and completely unacceptable. Guests should be able to raise feedback respectfully without being shouted at, aggressively confronted, or having their belongings handled in this manner. I later spoke with Raul, who was professional, apologised for the way I had been treated, acknowledged that there had been been a misunderstanding regarding the breakfast, confirmed that I was entitled to leave my luggage after check-out, and informed me that Yansel was not the General Manager or the manager. I appreciate Raul’s professionalism. However, that does not change what happened. Based on my experience, I would not recommend staying at Hotel Mayerling Madrid. There are many hotels in Madrid where guests can expect to be treated with professionalism and respect. In my experience, this was not one of them. As a solo female traveller, I did not feel safe after the way this situation was handled. For that reason, I cannot recommend this hotel and would encourage other travellers to consider alternative accommodation.