โรงแรมพร้อมระเบียงในมาดริด

We had a wonderful stay at Hotel Regina. The staff were incredibly kind and helpful in every way. The hotel is clean and perfectly located. The room had everything we needed, and the bed and pillows were very comfortable. I would highly recommend it!

ทําเลที่ตั้งสะดวกมาก ใกล้สถานีรถไฟ Atocha ขยายไปทุกทิศทาง ห้องพักสะอาด  เป็นระเบียบ แผนกต้อนรับบอกว่าคุณสามารถอัพเกรดห้องที่ใหญ่ขึ้นได้หากเพิ่มเงินเล็กน้อย แต่ห้องมีเสียงดังกว่าถนน แชมพู ยาสีฟันก็คุณภาพสูงมาก แรงดันน้ําเพียงพอ แผนกต้อนรับสุภาพมาก และอาหารเช้าก็ดี แบรนด์ Hardrock รับประกัน แปลกที่จะมีไฟฟ้าไม่เพียงพอของอาคารจะจํากัดและเครื่องลดน้ําขึ้นเครื่องไม่สามารถทํางานได้แต่มันไม่ใหญ่สําหรับเรา

โรงแรมตั้งอยู่ใกล้กับรถไฟใต้ดินทำให้การคมนาคมสะดวก อาหารเช้าของโรงแรมมีหลากหลายเมนูโดยเฉพาะผลไม้หลากหลายและรสชาติอร่อย ห้องพักในโรงแรมใหญ่กว่าที่คาดไว้ ซึ่งดี และกันเสียงได้ดี ดังนั้นเสียงรบกวนจากภายนอกจึงน้อยมาก นอกจากนี้ โรงแรมยังตั้งอยู่นอกสถานที่ท่องเที่ยวใจกลางกรุงมาดริดเล็กน้อย แต่ก็ถือว่าโอเคเพราะสามารถเดินถึงได้

Love the theater theme throughout the hotel. The spiral staircase is a work of art, and the overall atmosphere is very sophisticated and chic. It really stands out from standard chain hotels. On the location: Perfectly situated on Gran Vía! I was able to walk to almost everything. Near Callao, Sol, and the Royal Palace are just minutes away. The reception staff were very welcoming and extremely helpful, which made the stay even better. Many thanks to Roberto and Patricia at the front desk for their exceptional service. Roberto was incredibly helpful with recommendations and arranging luggage storage while I continued my trip to Morocco. Patricia’s warm personality, efficiency, and attention to detail truly stood out from organizing my wake-up call to advising on the best route to the airport to avoid morning traffic. Always kind and smiling, she really makes you feel at home. Lastly, a big thank you to the lady for arranging help with my two large pieces of luggage, and to another gentleman at reception who made my check-out seamless. I forgot their names. But I highly recommend this hotel not only for its excellent location, but also for its stylish art deco and theater-themed rooms, which I find very stylish and defo a nice break from the standard and generic hotel decor standards. Especially the staffs who truly make me feel at home.. Thank you!

สถานที่ตั้งสะดวก พนักงานมีความเป็นกันเอง ฉันชอบพื้นที่ส่วนกลางที่ชั้นล่าง ถ้ามีที่ชาร์จเพิ่มจะดี อย่างไรก็ตาม ห้องน้ําเพียง 2 ห้องสําหรับ 12 คนไม่เพียงพอ ห้องน้ําหนึ่งมีเฉพาะน้ําเย็นและอ่างล้างหน้าอยู่นอกห้องน้ํา ฉันคิดว่ามันเป็นตัวเลือกที่ยุติธรรมสําหรับราคาดังกล่าวในเมือง ยังคงมีการปรับปรุง หากคุณเป็นนักเดินทางคนเดียวที่ต้องการพักระยะสั้นก็เป็นทางเลือกที่ยอมรับได้

Great location, very nice breakfast, there is also a Starbucks right outside the enterance which is nice. Literally a two minute walk to Gran Via street where you can find anything you could possibly need. The staff was polite, the rooms were clean and very quiet at least on the 5th floor :) Overall would recommend and come back again. Gracias Madrid!

Excellent location, you don’t need to public transportations to go most of the attractions in Madrid, that is want we did. The trains station is only less than 10 minutes of walking. The service is minimum, and we did not need it al all. You can ask the towers, and we spent most of daytime outside. It is very quiet, the instructions are very clear. We will coming back again.

ห้องพักสะอาดมากครับ/ค่ะ สิ่งอำนวยความสะดวกก็ดีเยี่ยม ที่ตั้งสะดวกสบายสุดๆ เลย สามารถเดินไป Plaza de España, Puerta del Sol และ Plaza Mayor ได้สบายๆ แถมหน้าโรงแรมยังมีสถานีรถไฟใต้ดิน และซูเปอร์มาร์เก็ตขนาดใหญ่อยู่ข้างๆ ด้วย พักที่นี่ 4 คืน ได้ไปซื้อขนมปังอบใหม่ๆ ที่ซูเปอร์มาร์เก็ตทุกวันเลยครับ/ค่ะ มีข้อควรจำนิดนึงนะครับ/คะ เวลาค้นหาคำว่า “inhala hotel garden” ใน Google Maps มันจะขึ้นว่า “Hotel Santo Domingo” ตลอดเลย ตอนแรกนึกว่าหาผิดโรงแรม ที่ไหนได้ นี่คือชื่อเดิมของโรงแรมนี้เองครับ/ค่ะ

We came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower. We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website). Besides, the living room was a bit dark. On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests. The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby. Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.

This review is not about the €9 breakfast charge. I paid for the breakfast because I had eaten it. This review is about how I was treated afterwards. A simple misunderstanding over breakfast escalated into one of the most unprofessional hotel experiences I have ever had. After I politely suggested that the hotel communicate its breakfast policy more clearly to avoid similar misunderstandings in the future, a staff member, Yansel, began shouting at me from outside the hotel, called me back inside, repeatedly accused me of “trying to play with him,” raised his voice throughout the interaction, claimed that he was the manager, refused my request to speak with the General Manager, and aggressively handled my personal belongings. He pushed and kicked my luggage towards the exit, damaged my bags, repeatedly shouted at me to take my belongings and leave, and I also felt mocked while trying to communicate in English instead of being treated with patience and professionalism. As a solo female traveller, I found this behaviour intimidating and completely unacceptable. Guests should be able to raise feedback respectfully without being shouted at, aggressively confronted, or having their belongings handled in this manner. I later spoke with Raul, who was professional, apologised for the way I had been treated, acknowledged that there had been been a misunderstanding regarding the breakfast, confirmed that I was entitled to leave my luggage after check-out, and informed me that Yansel was not the General Manager or the manager. I appreciate Raul’s professionalism. However, that does not change what happened. Based on my experience, I would not recommend staying at Hotel Mayerling Madrid. There are many hotels in Madrid where guests can expect to be treated with professionalism and respect. In my experience, this was not one of them. As a solo female traveller, I did not feel safe after the way this situation was handled. For that reason, I cannot recommend this hotel and would encourage other travellers to consider alternative accommodation.