From the moment we arrived, we were greeted by wonderfully friendly staff at the reception desk, and our positive impression continued when we saw our room. It was incredibly spacious and spotlessly clean and a perfect space to relax in.
Unfortunately, our enthusiasm dipped when we looked out the window. We had eagerly anticipated the sea view we booked, but found ourselves on the first floor looking directly onto the main path to the restaurant. The lack of both a view and privacy was a real disappointment.
The challenges were compounded by a local festival taking place during our stay. This rendered the beach unusable due to the sheer volume of people. Worse, the road closures made leaving the hotel a logistical headache, leaving us feeling a bit trapped. A final frustration was discovering there were no shops nearby and no convenience store in the hotel itself, so be sure to pack everything you might need.
In summary, while we can't fault the hotel on its cleanliness or the friendliness of its staff, the experience was significantly hampered by the room mix-up and the festival chaos. It wasn’t a bad stay, but it was far from the relaxing getaway we had planned.
We had a wonderful time. The hotel and the staff were absolutely amazing. They took such great care of us and really ensured our holiday was special. It's hard to mention everyone by name but a particular mention to Chandana who was our head waiter. He went above and beyond for every meal we were there, and really looked after us. Also another mention to our gentleman from the pool (I'm sorry I forgot his name), but he also was really amazing and took great care of us. There was a resident turtle in the cove which we saw every day which just made it even more amazing. I would highly recommend this hotel.