This was our third stay at Stonefield castle. It is a beautiful building with a nice bit of history. The grounds are extensive with scenic views and wonderful walks. The staff at the hotel were courteous and friendly. There were many lounge rooms and a well stocked bar. It is a handy place for a short stay near Tarbert if you are touring the Loch Fyne area. We shall return.
All the front desk personnel are the best asset this hotel has. The place could do with an update of their appliances and furniture in their rooms. Soft furnishings are ok. The cleanliness could be a bit better. They lent me slippers so I could use the steam room and it was a great addition to my stay. Overall I give the place a 3/5.
ดี
103 รีวิว
7.6/10
ราคาเริ่มต้น
€ 64
ต่อคืน
ดูห้องว่าง
ดูโรงแรมติดทะเลทั้งหมดในอาร์กายล์และบิวท์
รีวิวล่าสุดสำหรับโรงแรมในอาร์กายล์และบิวท์
ดูทั้งหมด
8.3/10
ดีมาก
ผผู้เข้าพักNo need to be nervous about this place. All the poor reviews are from years ago before the remodeling. Any more recent reviews are quite good, including mine. I did have two issues. One, in the room it says you must put a thing on your door saying you want it cleaned, or else they won’t clean your room. I put this on my door after the first night. My room didn’t get cleaned until the third day in the late afternoon, and I left the next morning. Two, the second night I was sleeping at 2:30 AM there was a loud noise coming from between the ceiling on the floor I was on and floor of the floor above me. Def couldn’t sleep through it and it was like this for like 20 minutes. And I wasn’t the only person in the hallway investing this sound. I will say overall it’s a place worth staying. People are very nice, and the breakfast is good.
ผผู้เข้าพักEverthing was fine until I checked out in the morning, when the receptionist, told me I had an outstanding payment of £28 to pay, due to the fact that my card had been declined. I pointed out that payment was made to trip.com, using my debit card over a month ago, and that the payment had been taken from my bank. The receptionist then called the manager, who informed me that the hotel had not received payment, because my payment card had been declined, luckily I had the receipt, which was clearly marked as paid. I also said that my card could not have been declined, as payment had been debited from my bank account, they then said they woud look in to the situation, as trip.com had not paid them.
The whole situation was very disturbing, and therefore I will not be using trip.com again
ผผู้เข้าพักVery Disappointing Stay
I booked this stay after seeing it recommended on TikTok, but unfortunately it didn’t live up to the hype. It also wasn’t in the centre of town, which made getting around less convenient than expected. The mattress was so soft it felt like I was being swallowed by it, making it really uncomfortable to sleep. The room itself was extremely hot — even after turning off the radiator it was still warm, and the only way to cool it down was by opening the window. That would’ve been fine, except the noise from the spa pumps ran all night and made it difficult to rest. We must have been given an older room because it looked nothing like the pictures we saw on TikTok.
Parking was valet-only and cost £25, which felt excessive. On a positive note, the room was clean, but it was also quite small and definitely in need of an update.
Overall, not the relaxing experience I was hoping for.
ผผู้เข้าพักPerfect location close to rail station.Lots of positive points, however hotel was dated in parts, room carpet flooring was unstable so had to exercise caution not to trip and cause injury. Reception staff member Jamie pleasant and most helpful, so was Nicola over the phone the night before check-in. Food could be improved, with a better variety at breakfast, and providing fresh fruit.
Room allocated was not what I expected. Would stay again if better room allocated.
PPHYO PHYO WAI YANG YINGWe booked 2 rooms 1 night last minute booking. I got Junior suite for me & my husband. Room is very spacious for UK standard, sea view is very beautiful Seaview. The hotel has lift thats very good for travelers with many luggages.The room is a little cold so we switched on spare small heater which is warm enough. Their specialist amenities are very good. Whisky Honey. Oh.our room door isn't working, that's pretty scary.
AAndreNice old school hotel.
Good place for a one night stay over.
Only problem was that people on floor above us came in after midnight and made a racket stomping around and playing music till 2 the morning.
That's the drawback of wooden floors in old buildings.
Breakfast was decent.