It is one of the biggest ryokans we have visited with a lot of amenities. Guests are mostly Japanese..giving a family/retirement village vibes. Our room came with breakfast and dinner plan - food was delicious and very fresh! One thing to note when booking on Trip is that there are many room types available, but the pictures shown are not accurate!! When I booked my room, the pictures showed an in-room onsen tub-lookalike..and the room descriptions seem to support it too, along with the price. However, when I arrived, the room I was given was not like the pics at all..with no private tub/onsen in the room. We really wanted a private onsen to end our trip on a high, but we were left disappointed. Could not help but feel slightly cheated. We wanted to pay for an upgrade,to get one with in-room onsen but were told all were fully booked.:( so be careful when booking your desired room type.
DDodoandrobinThe hotel is old and the room is clean but not well cleaned especially the corners of the room. The room is old and dull and the toilet smells bad. The balcony is covered with bamboo screen which make hard to see the outside. We can see the balcony is not well cleaned and the rooftop of the building is not well cleaned, too. If they clean the balcony and rooftop it will make a big difference. The fence at the balcony is worn out if they repainted it,it will be very beautiful seeing from the inside. I dont care if the building is old but they should keep it well cleaned and more presentable and im sure people will come again. The food is good and the bathing facilities is also good but its too hot no air at all, i didnt stay long because i cant breath i wish they open the window for fresh air to come. the atmosphere from the window the dried mold of the rooftop and the worn out of the balcony fence should be fix.The place is very quiet and you can really relax.The main entrance and ground floor is renovated and its nice and modern. The service is good too but the clerks are not lively they should be more cheerful.
If the room is not dull and the balcony and rooftop is clean i want to stay again but sorry i wont stay here again.
Thank you for your service and Goodluck.
Jjasmine.LIt is one of the biggest ryokans we have visited with a lot of amenities. Guests are mostly Japanese..giving a family/retirement village vibes. Our room came with breakfast and dinner plan - food was delicious and very fresh! One thing to note when booking on Trip is that there are many room types available, but the pictures shown are not accurate!! When I booked my room, the pictures showed an in-room onsen tub-lookalike..and the room descriptions seem to support it too, along with the price. However, when I arrived, the room I was given was not like the pics at all..with no private tub/onsen in the room. We really wanted a private onsen to end our trip on a high, but we were left disappointed. Could not help but feel slightly cheated. We wanted to pay for an upgrade,to get one with in-room onsen but were told all were fully booked.:( so be careful when booking your desired room type.