Good value with exceptional service
We were extremely satisfied with the services and had a delightful experience in that hotel.
Our package included room, breakfast and dinner. Due to a minor traffic incident, we were unable to meet our dinner time of 6:00 pm. We contacted the hotel and they kindly accommodated us and provided attentive service. We were deeply touched by their care and consideration.
The assistance to report of the traffic incident to the local insurance company was unexpectedly smooth with the help of the staff. The language proficiency of the staff was impressive, as they efficiently resolved language-related issues we faced.
Furthermore, the traditional charm of the hotel exceeded our expectations and added to our enjoyment - good value.
We will recommend the hotel to others and look forward to visiting again in the future.
Special thanks to Ms. Oromo Rie, Mr. Toyama, and the staff responsible for our meals.
FFung PingGood value with exceptional service
We were extremely satisfied with the services and had a delightful experience in that hotel.
Our package included room, breakfast and dinner. Due to a minor traffic incident, we were unable to meet our dinner time of 6:00 pm. We contacted the hotel and they kindly accommodated us and provided attentive service. We were deeply touched by their care and consideration.
The assistance to report of the traffic incident to the local insurance company was unexpectedly smooth with the help of the staff. The language proficiency of the staff was impressive, as they efficiently resolved language-related issues we faced.
Furthermore, the traditional charm of the hotel exceeded our expectations and added to our enjoyment - good value.
We will recommend the hotel to others and look forward to visiting again in the future.
Special thanks to Ms. Oromo Rie, Mr. Toyama, and the staff responsible for our meals.
Aajm0817Our family of 5 booked the room with an open air bath this January 2025.
We definitely enjoyed our stay. The bath was warm and nice despite the windy and cold weather. The room/s were beautiful, the view of Ise Bay (especially at sunset) was spectacular, and the food was great, especially the dinner. The staff were really accommodating and nice, they even helped us book a taxi to the airport after we checked out.
For those traveling to Shuku Kaifuu by public transportation, I recommend giving them a call before checking in so they could arrange a pick up service from Utsumi (train) station.
YyappymeowLocated right next to the Ure River, with a nice view from the room. As it has only 5-6 rooms, it is pretty exclusive. You can use their 2 hotspring baths privately for 45mins each time, or you can take a short walk over to their 2 sister hotels for bigger hotspring baths. This is the only hotel in the Hazu Group that serves Medicinal Cuisine. As the hotel seems to be converted from a traditional old house, the stairways can be cramped and not suitable for bringing large suitcases, so just pack a small bag and leave the suitcase downstairs or in the car. Had a relaxing time there.