ผผู้เข้าพักThe hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating.
At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise.
The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly.
I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.
ผผู้เข้าพักChoosing this hotel for the second time as extremely pleased both with quality of amenities and, comfort, nice location next to the train station and by far one of the best breakfast selection I could see in the hotels - well done!
LLachyn OjarovaHorrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
EElenaLonAmazing hotel right in the heart of the Old City. Everything is just around the corner. Beautiful views from the rooftop bar (and amazing cocktails, too). We have experienced impeccable service, I am very impressed with how friendly and attentive everyone has been. Our room (accommodating family of 3) was very spacious and so clean, everything was new. You can select your pillows if you like and get extra toiletry items from the reception. I would absolutely come back as this was truly a great one night stay!
ผผู้เข้าพักThe Scandic Hotel ~ Location, Staffs, Room Cleanness & Room’s view = What can I say, One Word ~ Perfect:)
Just 3 slow walk through the Gdansk Clowny (Train) Station underground/underpass. The hotel is exactly located when you walk out from the underground stairs.
15mins walking distance to the main Town Hall & all the landmarks of Gdansk. You can choose to book Bolt or Uber. Very reasonable price if you are lazy to walk especially during Winter Season. But I choose to walk cause you’ll non stop snapping for pictures along the way. Gdansk in White is in another World man..loved it. Highly recommend Scandic Gdansk hotel to anyone. Cheers :)
MMandymoo1Great value hotel in the old town. The hotel was lovely and clean. We stayed in a standard room, it had a double bed, sofa, coffee table, balcony tea and coffee making facilities. Breakfast was buffet style and very very busy. We only used it once. Much nicer places to eat a short 5/10 mins in the centre.