There was no one there to pick us up from the airport even though I called the day before and was told to send a WhatsApp message when we arrived at Sangster Airport and waited at Column A, but no one came. We even tried to contact the hotel, but could not get through. In the end we had to make our own way to the hotel from the airport after 8.30pm at night. This is unacceptable.
The room we had was near the top and there was no lift. There were plenty of stairs which was not acceptable as are both in our late 60s. If I had known this was the case, I would have not booked this hotel. The staff were nice, but the hotel needs a re-vamp.
This was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments
The room we had was very spacious and comfortable however, there were small insects in the rooms and the locks on two of the windows were broken. The restaurant service was extremely poor, it took over 1 hour to get our meal order, the portion of food served for breakfast was limited. Hair was on the fruit salad for 2 consecutive mornings.
Staff were very friendly especially Mrs Beverly. She was amazing!
Repeated guest at this hotel. The hotel is spectacular. The food is amazing. Cooked with Love. The amenities is superb, nightly entertainment top tier. There is something to do every day. The environment is clean and their commitment to an eco friendly environment is unmatched. I would definitely recommend this hotel as a preferred choice. Wait! did i mention the service, it’s like the staffs are handpicked. Courtesy, professionalism, politeness and warmth is just simply top tier. Shout out to Tashana Reservation agent. Big up yourself for an exceptional service. Big up all the staff there. Great team. Love it there.
Enjoy your next vacation to Montego Bay in this charming beach view three-bedroom apartment. The apartment is located in the heart of the city with the beach, restaurants and airport less than five minutes away. You’ll have spectacular panoramic ocean views from every room, two private balconies. You will also have access to great resort amenities such as a pool and fitness facility. If you want a great view with central location, then look no further and book today!The property is located 5 - 10 mins walk away from the beach access or less than 2 mins drive.The property is located 15 mins walk from the hip-stop or a 3 mins drive.Please be advise that the property is located on a hill. To get to the beach, you will have to walk down a hill. The road to the beach has two lanes and it can get very busy depending on the time of day. You will have to walk with caution. It is not recommended for children. Transportation to the beach is offered at an additional cost.Parking is limited - One reserved parking spot is available at the complex.Free Airport transportation is available. We require travel itineraries to arrange pick up and drop off at the airport.Beach transportation is available via the beach shuttle. The shuttle runs from 8am to 12pm and from 12pm to 4pm. The beach access drop off and pick up locations are Doctors Cave and Harmony Beach Park. The cost for the shuttle service is $20 per adult and $10 for children for their entire stay.We can make arrangements for private transportation with advance notice.About pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 3:00 PM.About smoking:Smoking allowed: in designated areas.About minBookingAge:Minimum age to rent: 21.About events:Events allowed: family gatherings, birthday parties, weddings.Maximum event attendees: 20.
Spacious two bedroom and two bathroom condo in a convenient location to enjoy local beaches and restaurants. This condo has everything you need for a home away from home. It is located in a gated community with an outdoor pool, gym, children’s playground and beach access. We are conveniently located 5 minutes from the Montego Bay Airport and less than 10minutes walk to the “Hip Strip” restaurants, shops and beaches. This is the perfect location to kick back and relax as well as enjoy all Montego Bay has to offer.About pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.No clothing or towels allowed on balcony rails.About checkIn:Check in after 3:00 PM.About smoking:Smoking is not permitted.About minBookingAge:Minimum age to rent: 25.About events:No events allowed.
Unwind at this stunning Oceanview 2br/2bath apartment located in Montego Bay, Jamaica! The complex is gated with 24/7 security on site. Enjoy the sea and Mountain View’s from the pool and also your private balcony. Although shopping, dining, activities and nightlife are only a five-minute drive away, the resort is very peaceful and secluded.The property is located 2km/less than 3 mins drive to the Sangster International Airport. The property is located 5 - 10 mins walk away from the beach access or less than 2 mins drive. The property is located 15 mins walk from the hip-stop or a 3 mins drive. Please be advise that the property is located on a hill. To get to the beach, you will have to walk down a hill. The road to the beach has two lanes and it can get very busy depending on the time of day. You will have to walk with caution. It is not recommended for children. Transportation to the beach is offered at an additional cost.Parking is limited - One reserved parking spot is available at the complex. Free Airport transportation is available. We require travel itineraries to arrange pick up and drop off at the airport. Please provide us with this information as soon as booking is confirmed. Beach transportation is available via the beach shuttle. The shuttle runs from 8am to 12pm and from 12pm to 4pm. The beach access drop off and pick up locations are Doctors Cave and Harmony Beach Park. The cost for the shuttle service is $20 per adult and $10 for children under 12 for their entire stay. We can make arrangements for private transportation with advance notice.About pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 3:00 PM.About smoking:Smoking allowed: in designated areas.About minBookingAge:Minimum age to rent: 18.About events:Events allowed: family gatherings, birthday parties, weddings.Maximum event attendees: 50.
Renting 6 bedrooms of this beautiful 10 bedrooms mansion, all with spacious rooms and plenty of amenities. The modern bathrooms all have hair dryers and hand held shower with rainfall shower heads. In this gorgeous Villa you will have access to the gym , the pool and many more amenities for you and your friends or family to enjoy your vacation and stay here in Jamaica. * Fully staffed with butler service , chef , housekeepers (all included at no extra charge ).* Private swimming pool with covered cabana pool bar*Free WiFi, smart TVs,* Air conditioning and fans in all rooms * Villa can also be rented at various bedrooms levels starting at 5 bedrooms and up to10 bedrooms.About pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 3:00 PM.About smoking:Smoking is not permitted.Smoking is permitted on the outside of property.About minBookingAge:Minimum age to rent: 25.About events:No events allowed.
Unwind in this stunning oceanview 2br/2bath apartment located in a gated complex with 24/7 security in Montego Bay, Jamaica! Enjoy the sea and Mountain View’s from the pool and also your private balcony. Although shopping, dining, activities and nightlife are only a five-minute drive away, the resort is very peaceful and secluded.The property is located 2km/less than 3 mins drive to the Sangster International Airport. The property is located 5 - 10 mins walk away from the beach access or less than 2 mins drive. The property is located 15 mins walk from the hip-stop or a 3 mins drive.Please be advise that the property is located on a hill. To get to the beach, you will have to walk down a hill. The road to the beach has two lanes and it can get very busy depending on the time of day. You will have to walk with caution. It is not recommended for children. Transportation to the beach is offered at an additional cost.Parking is limited - One reserved parking spot is available at the complex. Free Airport transportation is available. We require travel itineraries to arrange pick up and drop off at the airport. Please provide us with this information as soon as booking is confirmed. Beach transportation is available via the beach shuttle. The shuttle runs from 8am to 12pm and from 12pm to 4pm. The beach access drop off and pick up locations are Doctors Cave and Harmony Beach Park. The cost for the shuttle service is $20 per adult and $10 for children under 12 for their entire stay. We can make arrangements for private transportation with advance notice.About pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 3:00 PM.About smoking:Smoking allowed: in designated areas.About minBookingAge:Minimum age to rent: 18.About events:Events allowed: family gatherings, birthday parties, weddings.Maximum event attendees: 50.