On the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.
Citiheight hotel is a cozy place, the location, the services and the decency of the hotel make it the best so far. It is very close to the airport which is another reason that I recommend it. I will definitely use Citiheight hotel in my next visit.
The room was a bit no clean please it didn’t match well with the photos posted online ..Plus the host took so long to check me in as I stayed at the gate for about 30 to 40 mins waiting for his call
The bathroom in the room is horrible. It’s not convenient for someone with disability. There’s a pool of water on the floor after taking a shower. No shower curtain or protection from water spillage. The bed is low and uncomfortable to sleep. The furniture in the room is like 70’s style which is quite a departure from the picture on website. Please do a thorough research before booking this hotel.
ผผู้เข้าพักThe place is beautiful but I didn’t sleep all night because the room had highly air conditioned on 6*degrees cold and no warm blankets I turned off all lights using key card but the room was still very cold I got too sick and cold but I didn’t want to complain I just walked away other than that the place is beautiful and friendly staff