โรงแรม 4 ดาว ในฮาวาย สหรัฐอเมริกา

I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience.

Amazing hotel location for the price! 5 minutes walk to the beach, big rooms, lovely queen size beds, and there were so many free services and lessons for the Christmas season. You can borrow a free surf board / beach chair and all, which is really useful considering the ridiculous prices for their rental at the beach! We stayed here for 11 nights and loved our stay. Huge shoutout to Magdalena for being an amazing housekeeper and really doing such a good job everyday, as well as the two F&B director and manager who were conducting all the free Christmas classes, from poke bowl making to cocktail mixing and gingerbread house design. We had a lot of fun!

1) The escalator leading from the lobby to the mezzanine level was out of order. Given the makeshift barrier on the mezzanine level, it looked like the escalator had been out of commission for some time. Quite a shame from a convenience standpoint. 2) I had checked into the hotel after midnight because of a flight delay so I was pretty exhausted and fell asleep quickly after taking a shower, brushing my teeth, etc. I woke up in the middle of my first night's stay noticing a foul odor. After walking around the room and initially thinking it was coming from the A/C vent, I pinpointed the origin of the bad smell to the linens: the pillowcases, sheets, blanket. It smelled like a dirty wet sponge or clothes that never dried completely but were put back in the dresser drawer. I pulled all of the linens off the bed and left a note for housekeeping to replace them because of a foul odor. They did and it was fine the rest of my stay, but the point is I never should have had to do that. 3) Upon returning from my uncle's funeral Saturday night, to my dismay I found 20-30 cars that had been double-parked by the valets in the hotel parking lot. After circling the lot several times in the hopes of catching someone leaving but having no success, I decided to look into valet parking, figuring that since I was a hotel guest they would have something worked out. When the valet told me the valet fee was $49 even for hotel guests I was flabbergasted and declined. He instructed me to go back to the parking garage and speak to the parking attendant to ask about my parking options. When I got there, the parking attendant initially refused to come out of his booth to help me so I had to enter the garage, go all the way around to the exit and talk to him so that he didn't have to leave his booth. He pointed at a white car parked outside and told me to look for parking ”around there.” I asked him if that was assigned to the hotel, because I did not want to wake up tomorrow morning to discover that my rental car had been towed or impounded. He did not convince me that this was not a possibility so I parked the car where he instructed me to, took photos of the area, and went to the hotel registration desk to look further into the parking situation. The signage was also not clear. When I got to the registration desk, I was helped by an employee who seemed to have a French accent. He was definitely European, with very short hair. I explained what had just happened with the parking and he told me that the hotel did not have ”jurisdiction” over that parking area and he could not guarantee me that my car would not be towed. There happened to be another employee, a local guy, just finishing a transaction with a hotel guest so I moved one station over and asked him the same question. He clarified the situation and explained that that outside parking area (in the middle, under the ramp) was overflow parking for the hotel, and, as long as my hotel parking pass was clearly displayed, my car could remain there for the duration of my stay.

El Royal Lahaina es un hotel ubicado en un entorno ideal para parejas. Dispone de muchas actividades como clases de hula que vale la pena aprovechar o conciertos en un entorno relajado y romántico a la luz de la luna. En las noches es ideal tumbarse delante de la playa a observar las estrellas. Nos ha gustado mucho hospedarnos aquí. Mahalo!

ไม่มีปัญหา. มีไมโครเวฟ แต่ไม่มีกาต้มน้ำ ทำเลที่ตั้งอยู่ค่อนข้างไกลจากหาดไวกิกิหลัก แต่คุณสามารถเดินไปที่นั่นได้และมีรถประจำทาง ดังนั้นจึงไม่ใช่ปัญหา ใกล้กับอลาโมอานา มีร้าน ABC อยู่ใกล้ๆ จึงสะดวก

ทิวทัศน์ที่รีสอร์ทสวยมากและสะดวกในการชมเต่าและโลมา ประเภทห้องมะไคอยู่ใกล้ทะเลมาก เมื่อเราออกไปเดินเล่นเราจะผ่านชายหาดลากูนที่เชื่อมต่อกับทะเล ที่นี่คุณสามารถดำน้ำดูปลาได้ทุกชนิด บ้างใหญ่บ้างเล็ก บ้างเป็นกลุ่ม และบ้างตามลำพัง และเต่า มีสระปลาโลมาอยู่ใกล้ๆ ที่จอดรถยังเข้าถึงได้ง่ายและมีค่าใช้จ่าย 48 ดอลลาร์ต่อวัน มีร้านค้าอยู่ตรงข้ามห้องพักที่พัก

Outstanding service from the moment we arrived at the front entrance. Friendly, knowledgeable staff were able to answer all of our questions and accommodate all our requests. Room was nicely appointed and generously sized with ample room in the walk-in closet for our 8 full-sized checked bags (we stopped through HI in the middle of a move 🙂). Had two double beds and a hid-a-bed which was perfect for our family of four. The small refrigerator in the room was just the right size for water bottles and some snack/breakfast food we picked up at the Target just across the street. Appreciated being able to check out fresh beach towels pool-side each day. That saved a lot of suitcase space. The balcony was just large enough for a small table and two chairs to catch a great view of the ocean. The hotel is located between prime beachfront on the one side and the International Marketplace on the other, everything you need is within easy walking distance. The kids enjoyed the beginner surf lessons available beachside through Faith Surf Academy, and being able to rent a board to continue surfing over subsequent days. Waves were perfect for beginners and despite there being a fair number of other visitors, there was plenty of room to swim, play, and enjoy the water, though space on the beach itself was a bit tight at times. The one shortcoming we experienced was there not being any self-service laundry on-site. It seems there used to be, but it's unavailable with the current renovation project underway, and I'm unsure whether they intend for it to be part of the updated plan or not. Paid laundry service is available, but we opted to walk down the road to a laundromat. All in all, the whole family enjoyed our time at Outrigger Waikiki Beach Resort and would recommend it.

It was good had a great time but if booking through a 3rd party site be prepared to pay way more fees that were never shown to you. They did rectify the situation but nonetheless it is still the principle of the matter and I would probably refrain from booking here again.

ห้องพักสบายและโซฟาก็ค่อนข้างนอนสบายไม่นุ่ม สระว่ายน้ำของโรงแรมมีขนาดไม่ใหญ่นัก และชายหาดก็เป็นชายหาดสาธารณะ ดังนั้นแขกที่ไม่ใช่โรงแรมก็จะได้เล่นบนชายหาดด้วย ชายหาดบริเวณนี้มีขนาดไม่ใหญ่นักและเทียบไม่ได้กับไวกิกิ หากต้องการชมชายหาดใหญ่ไม่แนะนำบริเวณนี้ แต่ชายหาดของโรงแรมมีรั้วกั้น ดังนั้นจึงมีพื้นที่สันดอนที่ปลอดภัยมากซึ่งคุณสามารถเห็นปลาเขตร้อนเมื่อดำน้ำตื้น และสามารถใช้เป็นพื้นที่ฝึกดำน้ำตื้นได้ โรงแรมให้บริการเครื่องดื่มต้อนรับฟรีทุกวัน โดยสามารถรับได้ที่บาร์ริมสระน้ำ คุณยังสามารถเช่าเก้าอี้ชายหาด ร่ม และอุปกรณ์ดำน้ำตื้นได้ฟรีหนึ่งชั่วโมง ทิวทัศน์ของโรงแรมไม่สวยงามนัก แต่สนองความต้องการขั้นพื้นฐาน เช่น ดำน้ำตื้น ขุดทราย และอาบแดด มีร้านอาหารมากมายรอบโรงแรม และมีซูเปอร์มาร์เก็ตขนาดใหญ่ 2 แห่งอยู่ห่างออกไปโดยใช้เวลาเดิน 10 นาที ที่จอดรถที่โรงแรมคือ $30

The hotel is situated close to the airport so makes a very good accommodation for spending a night and being close to both town and the airport in Hilo. The rooms are spacious enough for two and are well decorated despite being a bit dated. It is value for money and would definitely recommend for a short visit to Hilo.