I had a great stay at this hotel. Everything was clean, comfortable, and well organized. The location was convenient, and the room met all my expectations. What really stood out was the excellent customer service — the staff were friendly, professional, and always willing to help. They made me feel welcome from the moment I arrived. I would definitely recommend this hotel and would be happy to stay here again.
All of the staff were very friendly, and I really enjoyed the complimentary oranges—they were delicious.
The TV was large and it was a Samsung TV, so the picture quality was excellent.
The hair dryer was high quality, so there was no need to bring my own.
The gym was very spacious and well equipped with a wide variety of exercise machines, making it great to use.
The swimming pool was nice as well, but since there were quite a lot of people, it didn’t feel very relaxing or private.
The room was very clean, the bed was comfortable, and it was quiet, so I slept well.
The hotel’s location was also very convenient, and I would definitely stay here again.
Take the train from Airport and arrive at Warszawa Śródmieście railway station, walk up the stairs and you see Polonia Palace hotel! We are so happy and in luck! We arrived at 9 am and the room is ready for us! This is record breaking check in time!
Room is perfect with a window view of Palace of culture and Science. Room is clean and very spacious! Breakfast is very good! Service is excellent! Will definitely recommend this hotel!
The location is the best. It's downtown, close to the shopping center Złote Tarasy as well as the Central railway station. The building is new and there is a observation deck. The facilities are new and the only thing I didn't like was the sliding door in the washroom.
Car rental is also available in the same building.
Its a basic airport hotel, clean room, bathroom clean and with soaps and large shower. No amenities for personal hygiene. Water is via a refillable flask, which is very economical and friendly. Accross the road from the departure level. Poor car drop-off facilities and no adjacent parking. Friendly helpful staff.
Clean, comfortable, quiet. Very friendly and helpful staff. Has a restaurant at the first floor with nice choice of dishes. Loved the gym! Lots of exercise machines with good options. Enjoyed the shuttle ride to the airport, very professional and convenient. Will definitely stay again.
The hotel is good , located near to Airport and easy to reach from central station. Check-in was smooth. Breakfast was really good with hot and cold serve both handle. Multiple options which also suites the kids.
CChengI had an exceptional experience at Platinum Residence. The luxurious accommodations, attentive staff, and exquisite amenities made my stay truly memorable. The well-appointed rooms were both comfortable and stylish, offering a perfect retreat after a day of exploration. The hotel's central location allowed for convenient access to local attractions, and the attention to detail in service exceeded my expectations. I highly recommend Platinum Residence for a refined and indulgent stay.
VVital-travelThe location is the best. It's downtown, close to the shopping center Złote Tarasy as well as the Central railway station. The building is new and there is a observation deck. The facilities are new and the only thing I didn't like was the sliding door in the washroom.
Car rental is also available in the same building.
ผผู้เข้าพักSpacious room, good breakfast, good in room dining, has decent gym. Location is about 10mins walk away from city center. Daily house cleaning not great though because they don’t clean the floors. I stayed there for 2 weeks, I would expect them at least mop the floor once or twice during my stay, but didn’t.
ผผู้เข้าพักI had a great stay at this hotel. Everything was clean, comfortable, and well organized. The location was convenient, and the room met all my expectations. What really stood out was the excellent customer service — the staff were friendly, professional, and always willing to help. They made me feel welcome from the moment I arrived. I would definitely recommend this hotel and would be happy to stay here again.
LLidiia LiClean, comfortable, quiet. Very friendly and helpful staff. Has a restaurant at the first floor with nice choice of dishes. Loved the gym! Lots of exercise machines with good options. Enjoyed the shuttle ride to the airport, very professional and convenient. Will definitely stay again.
Cching ching.chingThe hotel is close to Chopin airport, just took any taxi, it costs £6 to there... Good to rest in transit flight, as the restaurant serve food till 11pm, the breakfast is excellent, with fresh press carrot juice etc... very comfortable and nice layout.
The facilities are family friendly, with a children area with x box to play, my son keen on playing, but ends up within 1 hour as the games no fun to him... Ha..ha... But me and husband can have a restful breakfast time..
Better to book breakfast with package as cheaper....
The free airport transfer is free for booking 6am-10am, my pm flight doesn't benefit, good to go to old town, but my jetlag put me off, only manage to go to a local supermarket (Carrefour) with Uber on a Sunday, not many supermarkets) shops open...
The room is very comfortable... The toilet has no washing hand facilities but the separate shower rooms has it .... Swapping will be good for a practical reason....
It's good hotel for transit flight with everything you needs within the building... Especially for a family.
SSeat 2AComfortable and contemporary hotel in an emerging business district, 3 Metro stations from Old Town. The nearest Metro stop is right beside the hotel. Radosla at Reception in particular was very warm, welcoming and displayed initiative in solving a few issues for me.
Stable, free and fast Wi-Fi, a soft though comfortable mattress, instant hot water and effective heating meant that all the basics were done well. Complimentary packet of dark chocolate was a nice, unexpected touch.
Overall a good value proposition.