stay 3day 2nights. nung first day namen. okay lang sama namen anak namen sa adult pool. kase hnd kame makastay sa kiddie pool kase malamig. ung adult pool nila medyo warm water kaya dun kam nagsstay. pero nung ika 2nd day namen. pinagbabawalan na ng staff ung may mga kasamang bata na pumunta sa adult pool. dun lang pwede magstay sa kiddie pool. ung may mga kasamang bata. kaya saglit lang kame. umalis dn kame agad. kase malamig ung tubig sa kiddie pool. overall okay naman. ung sa pool lang.
We normally stay at this hotel for family staycation. However, this time, it was a bit disappointing. There were a lot of things that really made our stay not enjoyable.
1. Construction noise - no one informed us about the construction. Previously, front desk would inform about it upon check in and they also left a note in our room. But now, nothing. And as a person who works at night, i normally sleep in the morning til afternoon but we were disturbed by the construction noise.
2. Plates, utensils - if you want to borrow 1 set of playe, bowl & utensils, you have to pay Php150 per set, which is so unbelievable! Your room rates aren't cheap & you can't even allow your guests to borrow plates, spoons & fork, which are usually necessity when staying in a hotel. So we just went to the nearby Lawson & bouth 10pcs of plates, spoons, forks & cups for only Php80!
3. Parking- they said 1 room has an alloted 1 parking space but when we had to park, no more available space. You should prioritize your check in guests! And how come the parking is already full when you kept saying you alloted 1 parking space per room.
4. Missing chair- in the pictures, you will see 2 chairs but when we entered the room, there's only 1.
5. Old furniture- their sofa bed is squeekingly old, you can't sleep bec every move, the sofa bed will create noise.
Not worth it anymore. Their only redemptions are the king bed, free chocolates & nuts & nespresso coffee.
Overall experience was great
Clean hotel room and nice location. I love the tub and the hot shower. Nice view as well! Polite staff
Areas for improvement: I requested an early check in on the B hotel side but the room wasn't ready until almost 3pm. But
There is limited parking slot available. We had a slot when we arrived but when we went out and came back there was no parking slot available. I was advised parking is first come first served so we had to park a few mins away from ths hotel.
Our key card wasnt working at 11am and were advised to go back to the frontdesk which is such a hassle as we had just arrived from eating lunch and the room is on tye high floor.
I recently had the pleasure of staying at a property with truly amazing amenities. The location is very accessible to AyalaMalls Manila Bay, making it convenient for shopping and dining activities. The hospitable personnel made the experience even more enjoyable, offering warm and attentive service throughout my stay.
The ambiance of the place is very pleasant, giving a sense of comfort and relaxation. I particularly appreciated the spacious room, which provided plenty of space to unwind and feel at home. Overall, this property offers a delightful combination of comfort, accessibility, and excellent service.
ผผู้เข้าพักMella Hotel offers a pleasant stay with some notable highlights. At night, the hotel truly shines thanks to its beautiful light decorations that create a warm and inviting atmosphere. However, during the daytime, the exterior looks a bit plain compared to its nighttime charm.
Inside, the experience is much better—the lobby and rooms are clean and well-maintained, giving a sense of comfort and order. The staff deserves special mention for being attentive and helpful throughout the stay. The GRO (receptionist) greets guests with a genuine smile and provides accommodating service, which adds a personal touch to the overall experience.
If you value cleanliness and excellent customer service, Mella Hotel is a solid choice.