We chose to stay here for one night because of the good reviews. The location is convenient, the check-in process was smooth, and the staff provided good service. The buffet was okay. We enjoy staying in hotels, but I don’t usually leave reviews, however, this experience stood out. This is the first high-rated hotel I’ve stayed at that charged ₱150 for the use of a plate, spoon, and fork (per set). The room itself was average. It was big and spacious, but it felt like it hadn’t been used in a while. The furniture and fixtures looked worn out and could use some updating. The bathroom, in particular, was unpleasant. It didn’t smell when we first entered the room, but after using it, there was a noticeable odor that lingered. There didn’t seem to be proper ventilation or any odor control to address this issue. We also encountered a lot of mosquitoes inside the bathroom, which made our stay uncomfortable especially since we have a child and dengue is very prevalent this season. Would definitely say that their room rates did not match what could be their rating standards.
Overall experience was great
Clean hotel room and nice location. I love the tub and the hot shower. Nice view as well! Polite staff
Areas for improvement: I requested an early check in on the B hotel side but the room wasn't ready until almost 3pm. But
There is limited parking slot available. We had a slot when we arrived but when we went out and came back there was no parking slot available. I was advised parking is first come first served so we had to park a few mins away from ths hotel.
Our key card wasnt working at 11am and were advised to go back to the frontdesk which is such a hassle as we had just arrived from eating lunch and the room is on tye high floor.
I recently had the pleasure of staying at a property with truly amazing amenities. The location is very accessible to AyalaMalls Manila Bay, making it convenient for shopping and dining activities. The hospitable personnel made the experience even more enjoyable, offering warm and attentive service throughout my stay.
The ambiance of the place is very pleasant, giving a sense of comfort and relaxation. I particularly appreciated the spacious room, which provided plenty of space to unwind and feel at home. Overall, this property offers a delightful combination of comfort, accessibility, and excellent service.