Don’t booking this hotel through the travel agency online especially this travel agency ; it is Super inhumane, once you make a reservation; No matter what uncontrollable events occur to you ; there is no way to cancel tthe booking even the travel agency doesn’t confirm with the hotel yet;
Even when you apply for cancellation, there will be no refund, even if no one check-in . No matter how Ctrip negotiates,with them ; they will not cancel the terms of use of this dominant platform; Although the hotel has a free cancellation policy;
if anything happens, you will not cancel or receive a refund; It is not allowed to modify the name of the occupant or the reservation date. A particularly malicious agent.
Stay away from this travel agency.