La limpieza de la habitación fue bastante deficiente así como la atención y respuesta de Paulina Careli quién ante mi petición de que los muebles de la terraza tuvieran cojines cómo en las fotografías, mencionó que las fotos eran únicamente ilustrativas pero qué la terraza tenía sólo muebles de fierro sin más.
I booked at the Exe Alameda Hotel for 3 nights starting on Friday, December 26. I was charged an additional $155 USD solely because the reservation stated two single beds, and I was traveling with my wife and my daughter. My daughter is 7 years old. I was charged extra for adding a third bed, which I consider was unnecessary because we could comfortably fit in the two beds, and I was also charged for a third person. They told me I had to pay because we were three people. Since I was very tired from the trip and did not want to move to a new hotel, I was forced to pay that amount. If you are going to use the Trip platform, I recommend carefully reviewing the conditions and/or services that each hotel offers.
The service was excellent, I arrived at 5am in the morning from Singapore, and although there wasn't any room available for early check-in, the staff was kind and nice to offer me free breakfast. And knowing I am tired from the travelling, they gave me the room at the earliest. The room is great, the breakfast is fantastic, would highly recommend to anyone coming to Mexico City.
The location is definitely the highlight of this hotel. They have an airport shuttle from terminal 2 that goes every 20minutes. Then there is a bridge to terminal 1 that is a 3 minute walk, very convenient.
The room was okay and the staff were friendly enough
I would stay here again for an early/late flight.
Everything was fine though the shower was from iceberg cold to barely warm, no where near hot. A hot shower is one of the more important details for a hotel room, especutan executive hotel. I took a shower around 10 pm, and another at 4:45 am and both showers were at the same cool temperature despite the water temperature being at the hottest faucet setting.
The bed was comfortable, the air temperature was exactly what we wanted, the little coffee packet was fine, the mini fridge was cold, the water pressure was good, the Internet was fast enough, and the TV screen was large(60”?). There were plenty of things that were good, but we really wanted and expected a hot shower, especially given the price of the room. (Room 105)
We didn't have time to mention the water temperature as we were on a tight travel schedule. Nonetheless, a hot shower is an obvious expectation for an executive hotel or even lower end hotels and motels.
We stayed at Royal reforma last time and it was an awesome experience.
Everything was perfect, from the facilities to the service.
We truly enjoyed our stay and would love to come back again.
ดี
47 รีวิว
7.6/10
ราคาเริ่มต้น
USD 70
ต่อคืน
ดูห้องว่าง
ดูโรงแรม 4 ดาวทั้งหมดในเขตเฟเดรัล
รีวิวล่าสุดสำหรับโรงแรมในเขตเฟเดรัล
ดูทั้งหมด
8,1/10
ดีมาก
UUnknown2008The hotel is good. A breakfast was very variety. Room was clean. The hotel has a nice pool on a 3rd floor.
ผผู้เข้าพักOverall the hotel was good.
The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me.
Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing in Mexico City)
My only issue was that I originally booked through another agent and when I arrived the hotel informed me that the booking had been cancelled on the same day I booked it, and they wouldn't offer me the room or price match to the original booking, so booking the second time was about 8 euro more expensive, not a lot, but irritating. However I contacted my other agency and the informed me that it was due to a failure for the confirmation going through on their end, so not the hotel's fault.
ผผู้ใช้ไม่ระบุชื่อThe location is good, the cleanliness and facilities are acceptable though not great. But the only thing that bothers me is the ventilation in the room, which cannot be turned off manually. The constant noise it makes makes me sleep badly at night.
ผผู้เข้าพักGreat hotel to stay at if you arrive late in Mexico City. Service was welcoming and friendly. Very nice room with great insulation, so I didn't really hear all the construction going on at the airport. Very pricey, but worth it if your other hotel in the city doesn't have a shuttle service to pick you up late at night at the airport.
ผผู้เข้าพักСмешанные чувства от призвания в данном отеле ) первые впечатления сложились неготовые так как после долгого перелета и приезда в отель в 10 утра нас отказались заселять раньше , именно в три ни секундой раньше , сложилось впечатление что это какая-то принципиальная позиция персонала на рецепшине .
ผผู้เข้าพักExceptional Stay at ULIV Mexico City
My stay at ULIV Mexico City was nothing short of outstanding! From the moment I arrived, the staff went above and beyond to make me feel welcome. They were incredibly friendly, approachable, and always eager to help with any request or question.
The accommodations were modern, spotless, and thoughtfully designed, offering everything I needed for a comfortable and enjoyable stay. The location was also ideal, with easy access to some of Mexico City's best attractions, dining spots, and cultural landmarks.
What truly stood out, though, was the level of personalized care provided by the team. Whether it was assisting with recommendations, ensuring everything in the room was perfect, or just greeting me with a warm smile, their hospitality made all the difference.
I can't recommend ULIV Mexico City enough. It's clear they prioritize their guests' experiences, and I’ll definitely be returning on my next visit!
ผผู้เข้าพักEverything was fine though the shower was from iceberg cold to barely warm, no where near hot. A hot shower is one of the more important details for a hotel room, especutan executive hotel. I took a shower around 10 pm, and another at 4:45 am and both showers were at the same cool temperature despite the water temperature being at the hottest faucet setting.
The bed was comfortable, the air temperature was exactly what we wanted, the little coffee packet was fine, the mini fridge was cold, the water pressure was good, the Internet was fast enough, and the TV screen was large(60”?). There were plenty of things that were good, but we really wanted and expected a hot shower, especially given the price of the room. (Room 105)
We didn't have time to mention the water temperature as we were on a tight travel schedule. Nonetheless, a hot shower is an obvious expectation for an executive hotel or even lower end hotels and motels.
TTheVoyagerWe really loved staying at Tonala. The hotel is located in Roma Norte, a trendy neighbourhood in Mexico city. We could walk to all the nice restaurants ans cafes for food and drinks. There’s a really popular cafe downstairs for pastries, breakfast and coffee. And there’s a famous seafood restaurant as well as a fancy Michellin reservations-only restaurant next to it, right across the street from the hotel. Walking to the historic centre, La Condesa and the museuems took us about 15 minutes or so. The room is spacious and came with a great shower with working hot water. The air-cons worked really well in both the living and bed rooms. The laundry room is free to use from evening onwards. And the rooftop pool was great for a quick dip. Overall clean not just in our room but the stairs, lobby and rooftop and lift. Definitely 5-star and I would gladly stay there again when I next visit Mexico city.
ผผู้เข้าพักThe hotel is great, had a coffee area where you can work and set your computer, plugs, and couches around the lobby and the coffee area, they have aromatherapy in each floor and good beds. Close to downtown.