I stayed in Uno only for one night. The design of this hotel is very stylish and has interesting conception. The room is enough big, nice balcony with an amazing view, also there is free water. I also liked the breakfast and it was very good, liked it a lot. It’s a pity, that there was no tea and coffee at the reception and also there was no personal care accessories. Not all staff speak English.
Well kept older hotel with huge rooms and great bathrooms. Biggest rooms and bathrooms we've had in Japan! Very clean and comfy beds. Great staff and very close to historical district.
The staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future.
3 Things to improve on:
1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street
2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway.
3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?
Ll3unnyThe staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future.
3 Things to improve on:
1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street
2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway.
3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?
TTravel ChongI had a pleasant stay at UNO Hotel. The hotel is clean, comfortable, and offers great value for money. The room was well maintained, with a comfortable bed and sufficient amenities for a short stay.
The location is convenient, with easy access to nearby eateries and shops, making it suitable for both leisure and business travellers. Check-in and check-out were smooth, and the staff were polite and helpful throughout the stay.
Overall, UNO Hotel is a good choice if you are looking for a simple, clean, and affordable accommodation. I would consider staying here again.
ผผู้เข้าพักI stayed in Uno only for one night. The design of this hotel is very stylish and has interesting conception. The room is enough big, nice balcony with an amazing view, also there is free water. I also liked the breakfast and it was very good, liked it a lot. It’s a pity, that there was no tea and coffee at the reception and also there was no personal care accessories. Not all staff speak English.