ผผู้เข้าพักThe hotel is at a very good location, at a walking distance to the city center and with a plenty of restaurants and cafes around. Staff was very helpful and gave us a very good guide of the city when we were checking in. Breakfast was one of the best we have experienced in Europe.
ผผู้เข้าพักWhat a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.
The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.
The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space.
Breakfast was convenient and offered a large variety of choices. Service was also exceptional.
Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.
MMartin SnellingWe recently stayed here for 5 nights to take in the sights of Verona and surrounding cities. While I can't complain about the price, and for that, it was a bargain, there were a number of issues that resulted in a less than perfect rating.
The location: While it looks close to the main train station, it is about a 25 minute walk. However the 23/24/73 buses run regularly and pick-up / drop-off very close to the hotel
Lidl: next door to the hotel is a Lidl - it was a godsend and well worth visiting (if only for the fresh cheese focaccia).
The hotel itself was very clean but:
- The rooms have wooden floors and the walls aren't super-thick. So, when someone checks in to their room nearby, you can hear everything. At midnight, it isn't great when they're walking in heels across the floor.
- Lack of plug sockets - there was one usable plug in the room that is shared with the kettle, and one in the bathroom!
- Air conditioning (or severe lack of) - the rooms have air con, however, it wasn't switched on and I was told by reception that at this time of year (October) they don't have it switched on. The room temp was in the high 20s which led to us not actually sleeping under the covers - we spend 5 night sleeping on top of the bed as the room was just too hot. We couldn't sleep with the window open as their was too much noise from outside.
- The toilet flush was leaking 'hot water' - but this was repaired / replaced with a different toilet flush
- Staff: They were helpful when housekeeping has vacuumed up one of my wife's earrings, but didn't offer any assistance with regards to the heating in the room