Gran hotel tanto por su ubicación como por sus servicios. El personal de la recepción super agradable y el personal de limpieza igualmente. El desayuno buffet muy variado con unos productos locales de calidad. Repetiremos seguro en nuestra próxima visita a Durango.
La habitación con vistas al río es impresionante. Es maravilloso poder disfrutar desde cerca del precioso puente de Vizcaya y la bonita ría en la cual se pueden divisar diferentes deportistas haciendo remo y también observar algunos barquitos navegando.
La habitación es pintoresca con detalles modernos y otros más clásicos. Lo que más me gusta como dije es el balcón con vistas a la ría y la comodidad de la cama.
Buena TV , dispone de mini bar y cafetera con dos cápsulas de cortesía y abajo en el hall del hotel existe un ascensor antiguo en el cual dispone de café, chocolate y otras bebidas también gratuitas las 24 horas del día.
Buena atención por parte de l@s emple@dos ya que siempre fueron amables y con buena predisposición además todo estaba limpio.
Cuanto pueda volveré me sentí muy a gusto con todo 😃👍🏽
Excellent 4* hotel in the perfect location, 12 minutes walk from both Railway station and Intermodal Bus station. Big room, nice beds, all amenities like tv, aircon, kettle, frige and safe. Real bath and bidet in the bathroom. Looks little bit tired, but ok. The only problem was a plastic card room key with magnetic *****, which had been unmagnetized in my pocket several times with earphones case. Hotel has several bars/restoraunts, including one in the inner garden. And meeting areas for conferences.
HH.CatherineGreat location! Excellent restaurants around (remember to try Demaio fresh made pasta with organic ingredients in front of hotel!).
Walking distance to metro station to access Bilbao estacion de autobuses, shopping galore!
Highly recommend this hotel! Big room, big bathroom as in USA standards!
ผผู้เข้าพักNumad studios is actually more for long term stays or students, it did not feel like a hotel, which some may like.
Staying as a short term guest (3 nights) I anticipated to be treated more like a hotel guest i.e. a bottle of water in the room, more than one towel, an actual hook to hang the towel on.
Unfortunately what I didnt expect was scaffolding around the room, with men working on at my window level, banging. I provided feedback to a survey sent the first time impacted by the works, the next day we were woken at 8am by more works. This was check out day
I informed reception on leaving who said she would prefer us to tell her sooner to ensure our stay was to our satisfaction.
Whilst a nice thought, the first time was after a long hike (when feedback was provided immediately electronically) the second the morning of leaving. I doubt at that time there was much she could do. However it strikes me they should be aware of where works are going on, especially if worksmen will be on site in the vicinity of room windows.
Whilst it is very accessible to the city, this is really and out of town area of hospitals and technology offices/places of study.
The room was very clean, transport useful, but it lacked any atmosphere. I would stay here if you are in the area for work or study, otherwise a hotel nearer the city is best.
Additionally, the room we booked was not available we were provided, instead of a large studio, with essentially two adjoining rooms, which was a suitable alternative but a shame, particularly as those rooms were where the scaffolding was.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
ผผู้เข้าพักThe hotel is located in a quiet, scenic area up in the mountains, offering a peaceful retreat from the city. However, there aren’t many restaurants or supermarkets nearby, so planning ahead is recommended. It takes about 20 minutes to reach the hotel by bus from the city center or the train/bus station.
I loved the interior design of the room — it felt very refreshing and relaxing, with thoughtful touches that added to the overall comfort and ambiance.
Check-in can be a bit frustrating — during my visit, I noticed several groups of Asian tourists waiting, though I’m not sure what caused the delay. That said, the gentlemen at the front desk were all very helpful, and the hotel responded quickly to any requests.
Unfortunately, due to a packed schedule, I didn’t have the chance to try the hotel’s restaurant, which I hope to experience next time.
MM. SoA boutique hotel close to the Dona Katalina Zubia. There are two entrances to the hotel, the main one facing the road and the other entrance facing the Urumea River. Staff were friendly and always had a smile. The hotel is quite clean and everything is within 15mins walk. The amenities are limited, but there is a 24 hour reception and bar downstairs, a nice roof top sunbathing area and a gym. Please double check the other amenities listing when booking, as I don't recall seeing the Public Bath, Foot Bath and Clothes Dryer as advertise. I would also suggest to check the batteries of the remotes before someone check ins, as I had to request it to be changed and it wasn't available until the next day, more compliment bottles of water and dental kits (given there was 3 of us and only 2 bottles and 1 kit). Overall though, I enjoyed the stay and would come back again.
CcodileeLocation is great, easy access to the bus station where you can find buses to San Sebastián, Santander and airport. Also the hotel is close to the stadium.
Room is large and clean but we were running out of shampoo on the first date. It seems that they didn’t refill the shampoo before we checkin. The room design is a bit strange to us which showering room& the sink are separated from the toilet. Also, the shower room is right next to the bed which there is no door and the glass are fully transparent.
ผผู้เข้าพักНовый отель, рядом с центром. Чисто номера. Вежливый персонал. Но у меня списали с карты без разрешения повторно деньги за бронирование, которое я уже оплатила. И получила деньги только на следующий день .
Очень неприятно, я осталась на двое суток без денег.