My stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great.
The staff were great and very accommodating, very friendly and helpful in every way.
My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile.
But overall a wonderful stay.
We had such a positive experience at this hotel that we decided to book it again for our last night in the Dominican Republic. The resort is peaceful, featuring saltwater pools, private sea access via a ladder, and crystal-clear waters. A special thanks to Elisabeth, who made us feel right at home and handled our requests with great flexibility and positivity. Breakfast is not a buffet but à la carte, with excellent quality. Amazing sunsets! The location is strategic for visiting Dominicus and Bayahibe. We would definitely return if given the opportunity.
Because I paid through a third party i was not allowed to amend my reservation and I end up stuck with all of the additional cost and the staff refuse to adjust my reservation. I paid for 4 people all inclusive from Thursday to Sunday. I had to book another hotel for sun to Monday. The hotel refuse to reimburse me for the other room and the additional people who could not makes the trip because they were in the hospital. Just sad...
Bathrooms need some renovation. After taking a shower, the whole bathroom gets wet.
Also,breakfast options should be made more foreigner friendly as well as employing people who can speak English.
Overall, it’s a comfortable place to lodge with big comfortable beds and nice swimming pool.
ดี
111 รีวิว
7.7/10
ราคาเริ่มต้น
RUB 4,581
ต่อคืน
ดูห้องว่าง
ดูโรงแรม 4 ดาวทั้งหมดในลาอัลตากราเซีย
รีวิวล่าสุดสำหรับโรงแรมในลาอัลตากราเซีย
ดูทั้งหมด
8.4/10
ดีมาก
ผผู้เข้าพักWe had such a positive experience at this hotel that we decided to book it again for our last night in the Dominican Republic. The resort is peaceful, featuring saltwater pools, private sea access via a ladder, and crystal-clear waters. A special thanks to Elisabeth, who made us feel right at home and handled our requests with great flexibility and positivity. Breakfast is not a buffet but à la carte, with excellent quality. Amazing sunsets! The location is strategic for visiting Dominicus and Bayahibe. We would definitely return if given the opportunity.
ผผู้เข้าพักMy stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great.
The staff were great and very accommodating, very friendly and helpful in every way.
My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile.
But overall a wonderful stay.
SSAM.K TRAVELSLovely hotel close to the airport so the convenience is like no other and the service is good and top of the line. Couldn’t ask for more for a hotel close by to the airport
ผผู้เข้าพักWhat an amazing place. My room was spacious, clean, and beautifully decorated. The friendly staff made my check in pleasant. Shout out to señor Francisco from the Mexican restaurant. He and his team were awesome. The food was delicious. The buffet restaurant is packed with goodies. Anything you want you can eat. Justin was super nice. Best waiter ever. The resort is clean, well maintained, and the landscaping is beautiful. Overall, had an excellent time. Would definitely recommend.
SSilvio José de PaulaAchamos o resort bom porém tem una administração que precisa melhorar muito pois deparamos com várias falhas durante nossa estadia
AAlex EdwardBathrooms need some renovation. After taking a shower, the whole bathroom gets wet.
Also,breakfast options should be made more foreigner friendly as well as employing people who can speak English.
Overall, it’s a comfortable place to lodge with big comfortable beds and nice swimming pool.