My stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great.
The staff were great and very accommodating, very friendly and helpful in every way.
My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile.
But overall a wonderful stay.
We had such a positive experience at this hotel that we decided to book it again for our last night in the Dominican Republic. The resort is peaceful, featuring saltwater pools, private sea access via a ladder, and crystal-clear waters. A special thanks to Elisabeth, who made us feel right at home and handled our requests with great flexibility and positivity. Breakfast is not a buffet but à la carte, with excellent quality. Amazing sunsets! The location is strategic for visiting Dominicus and Bayahibe. We would definitely return if given the opportunity.
Because I paid through a third party i was not allowed to amend my reservation and I end up stuck with all of the additional cost and the staff refuse to adjust my reservation. I paid for 4 people all inclusive from Thursday to Sunday. I had to book another hotel for sun to Monday. The hotel refuse to reimburse me for the other room and the additional people who could not makes the trip because they were in the hospital. Just sad...
Bathrooms need some renovation. After taking a shower, the whole bathroom gets wet.
Also,breakfast options should be made more foreigner friendly as well as employing people who can speak English.
Overall, it’s a comfortable place to lodge with big comfortable beds and nice swimming pool.
ดี
111 รีวิว
7.6/10
ดูห้องว่าง
ดูโรงแรม 4 ดาวทั้งหมดในลาอัลตากราเซีย
รีวิวล่าสุดสำหรับโรงแรมในลาอัลตากราเซีย
ดูทั้งหมด
8.3/10
ดีมาก
ผผู้เข้าพักWe had such a positive experience at this hotel that we decided to book it again for our last night in the Dominican Republic. The resort is peaceful, featuring saltwater pools, private sea access via a ladder, and crystal-clear waters. A special thanks to Elisabeth, who made us feel right at home and handled our requests with great flexibility and positivity. Breakfast is not a buffet but à la carte, with excellent quality. Amazing sunsets! The location is strategic for visiting Dominicus and Bayahibe. We would definitely return if given the opportunity.
ผผู้เข้าพักMy stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great.
The staff were great and very accommodating, very friendly and helpful in every way.
My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile.
But overall a wonderful stay.
ผผู้เข้าพักWhat an amazing place. My room was spacious, clean, and beautifully decorated. The friendly staff made my check in pleasant. Shout out to señor Francisco from the Mexican restaurant. He and his team were awesome. The food was delicious. The buffet restaurant is packed with goodies. Anything you want you can eat. Justin was super nice. Best waiter ever. The resort is clean, well maintained, and the landscaping is beautiful. Overall, had an excellent time. Would definitely recommend.
OOlga VansБольшая и красивая территория резорта. Нас впечатлило большое количество цветов и зелени.
На территории много персонала и охраны, это создавало ощущение безопасности. Весь персонал очень вежливый и взаимопомощный: наш консьерж очень быстро реагировал на любые просьбы и вопросы, а на стойке регистрации нам помогли пройти быстрый чек-ин в приложении резорта. Хотя само приложение вызывало у меня сложности в использовании.
На территории резорта есть маленький магазин, где мы могли покупать напитки, закуски, фрукты и овощи. Здесь очень вкусные фрукты и особенно, манго. Однако за всю неделю проживания нам удалось купить манго только один раз. В остальные дни их быстро разбирали.
Еда в ресторане была очень вкусной, мы были оч довольны, кроме последнего ужина, когда нам принесли 2 пересоленных вторых блюда. Пересолили дораду, курицу и гарнир к ним. Администрация ресторана утверждала, что блюда нормальные по соли, пока я не попросила их попробовать. Нам сделали скидку 30% , но это не спасло испорченное настроение.
Удивило, что здесь хорошо работает американский Uber и нам было легко заказывать такси.
В наших апартаментах было чисто и уютно, но сильно пахло плесенью из ящиков кухни ( вероятно от высокой влажности с океана). Поэтому мы ею не пользовались и кушали в ресторане.
В целом осталось отличное впечатление об этом курорте, океане, ярком солнечном небе и радующихся жизни людях. При возможности, вернемся сюда еще раз!
В целом о