A very comfortable stay at this clean apartment! Walking distance to many places of interest. Many restaurants around the hotel too. In case you have big luggages, there’s a dated lift inside the hotel. Access into the hotel, as well as the unit, will be via the access code provided by the hotel on the day of check-in. Hotel is responsive to the questions I had via the Trip chat with the hotel. Overall booking experience on Trip has been excellent!
enjoyed my stay. due to delay in flight, i arrived in the hotel 10 in the night. check in was fast n smooth.
room was great and clean.
Ac is noisy with the fan motor, but it guess it is how all the ac in canada hotels are. and the table with the charger is also noisy.
other than that it was good.
convenient from airport, bus 747 stops opposite the hotel. saint catherine shopping street is just behind
올드 퀘백에 있는 호텔이라고 생각했는데 퀘백 시티에 있는 호텔이었어요. 올드 퀘백에도 같은 호텔이 있으니 주소를 잘 확인하고 예약하세요. 저희는 차가 있었고 근처에 유료 주차장도 많아서 괜찮았어요. 방은 깨끗하고 아파트 먼트식 호텔이라 저녁 늦게 도착해서 가져간 재료들로 저녁을 만들어 먹을 수 있었어요. 여행 기간에 가끔 간단한 끼니를 해결할 수 있으니 좋았어요. 세탁기, 식기세척기, 식기, 다리미, 드라이기 등등 아주 유용하게 잘 사용했고 방도 깨끗했습니다. 또 퀘백에 간다면 다시 예약하고 싶어요.
We stayed as a family of four (two younger children). The location was very good for us, because the hotel was close to the science museum and Chinatown, which was handy because of most places being closed on Christmas. Additionally, the relevant bus lines and subway station was pretty close by, so travelling without a car or relying on Uber was simple. The swimming pool, hot tub, and sauna were good, except the pool only had one depth (1.15 meters). So little kids who aren't proficient swimmers would need an adult to be with them in the pool. Our only real gripe was that there were no toiletries (bar soap, lotion, etc.) in the bathroom when we first arrived, but that was quickly remedied with a call to the front desk. Overall, a decent value for the convenient location and the modern room.
ผผู้เข้าพักThere are many positives about this long term stay hotel. The staff at the front desk is very friendly and helpful. The hot buffet (included with the price of the overnight stay)is absolutely amazing, just that alone is worth staying there. Toasts, bagels, muffins, cereals, hot porridge, cheese omelette, plain omelette, boiled egg, sausages, bacon, … and a “make your own” waffle station with sauces, whipped cream and different toppings!!! The coffee and tea or hot water is available in the lobby 24/7! Inside my studio suite, there is a full kitchen with dishwasher, full size fridge and you can borrow an electric induction plate for cooking. The room is big, with a curtain dividing the sofa bed and the king size bed. There are two layers of blinds to ensure complete darkness when sleeping.
The only negative thing was that my hotel room was facing the main road and so there were cars going by every 3-5 mins in the middle of the night, and I heard all the cars that went by, even at 1:00am or 3:00am while I was trying to sleep!!! The next day, I asked for ear plugs from the reception and slept so much better! I should have asked for them when I checked in.
The water temperature of the indoor saltwater pool is not too cold, but not warm. I had a good swim. This hotel is less than two years old, so everything is new, clean and bright. Lots of families with young children stayed there on the weekend I was there. A special thank you to the friendly staff especially the one who assisted me with my luggages.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
ผผู้เข้าพักJadore cet endroit! C'est un depaysement total. J'habite tout près et j'y vais pour le plaisir. Toutefois, la grande deception est le restaurant la Traite ...prix, quantité, vin 20$ du verre, ..je n'y retournerais plus jamais. Pour le reste, que du bonheur!
ผผู้เข้าพักPropre, belle chambre, très bon déjeuner à la carte compris dans beau restaurant rhai. J'ai moins apprécié la nourriture au souper mais très bon service.