A very comfortable stay at this clean apartment! Walking distance to many places of interest. Many restaurants around the hotel too. In case you have big luggages, there’s a dated lift inside the hotel. Access into the hotel, as well as the unit, will be via the access code provided by the hotel on the day of check-in. Hotel is responsive to the questions I had via the Trip chat with the hotel. Overall booking experience on Trip has been excellent!
Centrally located but a bit expensive. Everything is to be paid by yourself. Paid parking, paid breakfast. The parking lot is 10 stories down. If all are full then you must drive to number 10 floor down the ground. Overall it’s not with the money. Over $350CAD for one night. Not worth at all.
We stayed as a family of four (two younger children). The location was very good for us, because the hotel was close to the science museum and Chinatown, which was handy because of most places being closed on Christmas. Additionally, the relevant bus lines and subway station was pretty close by, so travelling without a car or relying on Uber was simple. The swimming pool, hot tub, and sauna were good, except the pool only had one depth (1.15 meters). So little kids who aren't proficient swimmers would need an adult to be with them in the pool. Our only real gripe was that there were no toiletries (bar soap, lotion, etc.) in the bathroom when we first arrived, but that was quickly remedied with a call to the front desk. Overall, a decent value for the convenient location and the modern room.
ผผู้ใช้ไม่ระบุชื่อI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
ผผู้เข้าพักJadore cet endroit! C'est un depaysement total. J'habite tout près et j'y vais pour le plaisir. Toutefois, la grande deception est le restaurant la Traite ...prix, quantité, vin 20$ du verre, ..je n'y retournerais plus jamais. Pour le reste, que du bonheur!
ผผู้เข้าพักPropre, belle chambre, très bon déjeuner à la carte compris dans beau restaurant rhai. J'ai moins apprécié la nourriture au souper mais très bon service.