We decided to do a quick staycation with our 3 year old twins and this place was perfect! Big pool, spacious rooms with balconies and great Starbucks coffee served downstairs in the hotel store in the morning along with croissants, cinnamon buns, oatmeal, etc. All for extra cost but great to have that available!
Stayed at the DoubleTree Kingston and had a great experience. The staff were friendly, the room was clean, and the breakfast at Cannery Kitchen was excellent. Loved the warm cookie at check-in! Only downside was some hallway noise, but overall, a comfortable and pleasant stay.
The room we booked was supposed to have a jacuzzi in the amenities description but when we got there they said they have no jacuzzis in this hotel. So we had to go with the flow unfortunately although we paid for a room with jacuzzi that ended up to be a tub. I dont know who to blame for that to be honest. Room was very small. And the maintenance was not the best (washroom and tub were clogged since we arrived and we had to call for maintenance to fix that). The service was good. And people were nice. But if you are staying in this hotel you need to know that almost everything around it closes by 5. You can not even go get water after 5.
Right at the Center of Kingston, easy access to the Thousand Island Cruise. Many restaurants and coffee shops nearby. Very relaxing. Also enjoy the pool and hot tub. A lovely short stay.
There is no light on celling the first room they give me, before I went down to the front desk, I ask the housekeeping lady and she told me talk to front desk room after 21, there is no celling light, the room inside was very dark, I went down told front desk and changed another room and then she give me room 25, I told her housekeeping lady told me no celling light after 21 then she ask me go upstairs to check first, after I check and going back down said no night, she give me another room #49, I told her again no celling light after room #21, she still give me room#49 , I told her to call housekeeping department to check but she ask me go to check by myself, I never heard a 4 stars hotel will asked guess to check room for front desk, she don't want to change another room for me before I check room#49. Then I go upstairs to check then going back down again. She told me there is no more rooms available. I told her I want to talk to her supervisor, her supervisor come out and finally give me room#11 room with a celling light . Total I using 1 hour to check-in. That is what kind of hotel it is.
ผผู้เข้าพักBooked with my daughter 4 nights to celebrate my birthday and sightseeing. Wow the room was amazing. Large, great amenities. Fabulous view of lakes. Lovely touch of wine and goodies acknowledging my birthday. Reception staff really helpful with reduced price tickets for local attractions and maps. We will return. Thank you