โรงแรม 5 ดาว ในซามาร์คันด์ อุซเบกิสถาน

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

Lovely hotel about 30 min walk from the main sites so ok. On a pretty busy road and our balcony was noisy because of that. The window insulation at night was good though. Breakfasts ok as long as you don’t arrive after tour parties who eat everything and it seems to take them too long to refill. Some mornings no chopped fruit, some mornings no smoked salmon. Room was massive and bed very comfortable. Quiet other than road noise. Pool would have been nice but wasn’t heated at all so in October was freezing and not useable which was a shame

พัก 3 คืนที่โรงแรม Movenpick พร้อมสิ่งอํานวยความสะดวกครบครัน สะดวกมากใกล้กับอนุสาวรีย์ Gour Emir (4/5mn โดยเดิน) และจัตุรัส Registan (15/16mn) มีร้านกาแฟและร้านอาหารมากมายรอบ ๆ โรงแรมเพราะเราไม่ได้จองอาหารเช้าของโรงแรม เนื่องจากเราขี้เกียจที่จะออกไปทานอาหารนอกบ้านเราชอบทานอาหารสองครั้งที่ร้านคาราเมล มัตเตอร์ฉ่ําและซอสและซุปที่มีรสนิยม เราลองซาวน่า ฮัมมานอยู่ภายใต้การชดเชย และฟิตเนส เรามีเครื่องดื่มที่น่ารื่นรมย์ที่บาร์ริมสระ ดังนั้นเราจึงสามารถแนะนําโรงแรม Movenpick ที่ Samarkand และราคาห้องพักก็ไม่แพงมากสําหรับโรงแรม 4,5/5 *

Great hotel. I had an Executive King room and I really enjoyed the executive part of it. Executive rooms are situated on the floors 15-18 for better views and also the complimentary access to the executive lounge from 8.00 to 20.00 hours is included in the price.