The hotel is well maintained and clean. The breakfast is rich with all kinds of food, including a good continental breakfast selection. The rooms are wide and have an office space that is ideal for business trips. But the real good value is the staff. The hotel's employees are well-trained, professional, and extremely kind and helpful in all departments. It was amazing to stay in this hotel knowing that so many people have the goal of making your stay comfortable and easy. I will go back soon!
Отель расположен в живописном месте, удачное расположение близко к центру. Молл в пешей доступности, метро.Завтрак вкусный, но для такого уровня отеля очень бедный. Много путешествую с семьей останавливалась в разных отелях 5 звезд, но таких завтраков не встречала нигде. Персонал очень приветливый, отзывчивый, уборка в номере каждый день, чистота. Очень красивый парк, приятно совершать прогулки днем и вечером. Царство орлов -можно наблюдать с балкона как парят орлы.
We had an amazing time at this hotel. Despite the renovation of the lobby, it was not noisy or dusty. Service was impressive especially at the breakfast buffet. Chef came to our table every morning for special requests! We had an extra bed in our room and it was spacious to accommodate us! Everyone was so friendly and helpful! Would stay again. Highly recommended! 👍😉🤩💕
The hotel held a lovely welcome ceremony upon our arrival, which was a nice touch. The breakfast selection was decent, and I appreciated that the chef personally went around to check on guests' experiences. The staff were all very friendly, and I had a great time staying here (:
Hotel location and product itself good. Service staff all good except front desk. All carried attitute. Not willing to help, provide wrong information and never feel sorry for their mistake. They should learn from your F&B, housekeeping and concierge to be hospitable. From the time check in till out everyday sure got issue with Front desk moody staff. They are very good in covering issues. Amin from front desk was good and settle the issues smoothly but no point if he being the only one. Hope management could take action by sending them for trainings
ผผู้เข้าพักОтель расположен в живописном месте, удачное расположение близко к центру. Молл в пешей доступности, метро.Завтрак вкусный, но для такого уровня отеля очень бедный. Много путешествую с семьей останавливалась в разных отелях 5 звезд, но таких завтраков не встречала нигде. Персонал очень приветливый, отзывчивый, уборка в номере каждый день, чистота. Очень красивый парк, приятно совершать прогулки днем и вечером. Царство орлов -можно наблюдать с балкона как парят орлы.
ผผู้เข้าพักWe had a lovely stay at this resort. Best is to have a car to get here. The hotel was very beautiful and lots of greenery. Breakfast was awesome with lots of local cuisine to try. The service was impeccable and of a high standard. The room was large and enough for 3 of us including our teenage child. Everyone was kind and nice. The nature specialist Harish gave us a wonderful talk on kodava people (local folks) and about elephants. He was very knowledgeable and we did this over a bonfire which was lovely. The pool should be warmer during the cooler weather in the evenings especially if temperature control is available. The check in staff were nice but they tried to upsell an upgraded room when we didn’t really need one. We have stayed at countless Mariott properties worldwide and this was the first time someone tried to sell us an upgraded room which I felt was wrong considering that we fit comfortably in our booked room. If u want to upgrade u should provide it as complimentary otherwise don’t try to see something on false pretext as they said we may not be comfortable in our existing booking. Also the bed sheets need to be cleaned better as there were lots of stains. Cleanliness needs to be improved. Apart from this the stay was wonderful and we had a great time. Thanks to all the staff from check in to the buggy drivers to the valet drivers to the breakfast staff. The housekeeping also had a special welcome treat and welcome design in our room. And so kind of the restaurant staff to provide a goodbye cake.
ผผู้เข้าพักBreakfast is great. Room amenities are also good with Byredo products. Lake view is less than expected though. Overall fair price and value.
ผผู้เข้าพัก마이소르팰리스 등 주요관광지와 차로 10분 정도 거리, 마이소르 부촌(고쿨람)과 가까움.
1박 숙박에 수건을 넉넉히 주지 않은 점, 조식에 양식 메뉴는 조금 부족했다는 점, 키즈존이 열악했다는 점은 아쉬움
위치, 청결도, 서비스는 만족.
한달 전 예약했을 때보다 여행 직전 예약했을 때 숙박비가 반값으로 떨어져서 트립닷컴 무료취소 후 재예약함.
ผผู้เข้าพักThe view from the lobby and the indoor pool are what makes this property special. Nothing like it have I ever seen. This is enough to make u fall in love at first sight when u arrive. The rooms are nice but a bit outdated but generally everything was great and lots to do and explore on site as it is large. The service and staff are impeccable and very friendly and kind. Breakfast could be improved and given that most goods needs to be ordered this could be better communicated to guests. Some more activities should be complimentary as cost of room is quite high so by including activities this will make guests more involved and entertained. The outdoor pool could not use as it was cold. But the indoor one is one of a kind worldwide. Awesome fireplace in the room too. We upgraded to the premium villa which was way better than the cottage we originally booked. Space wise all rooms can accommodate 3 easily. They have electric cars to take u around which are unique too. Very environment friendly property
AAlex WuEnvironment friendly, full of doves. Pool shall be filtered due to many doves come n drink pool’s water.
Food was okay, but pricey with the quality.
Services are good, 5 stars / Marriott expected level.
SstellaelysseThe rooms are okay if you are looking for a budget hotel. Very clean and nice staff. If you are looking for an affordable yet clean hotel this is the one