I recently stayed at Radisson Blu Chattogram and while the room itself was truly impressive—spacious, clean, and aesthetically pleasing—the overall experience left much to be desired.
The hotel's architecture and interior design are definitely its strong points. However, the service did not live up to the Radisson brand. Throughout our stay, staff were unhelpful and dismissive, often responding with, “We don’t have this,” or “You can do it yourself.” This was particularly disappointing when it came to basic requests like airport transfer. For such a large hotel, having so few cars available is simply inadequate and quite frustrating for guests.
Breakfast was another major letdown. It was, quite frankly, the worst I’ve encountered in all my hotel stays—limited variety, poorly executed dishes, and an overall lack of attention to quality. It was far from what one would expect from a hotel of this stature.
Radisson Blu Chattogram has the potential to offer a world-class experience, but right now, it feels more like Radisson Black. There's serious room for improvement, especially in staff training and food & beverage offerings.