Good:
-Location was amazing, for old Quebec
-shower pressure was great
-views were amazing
Bad:
-They service huge groups (bands, hockey teams) and they ALLLLL check in at once. Multiple times we couldn’t get back to our room because the line for the elevator went all the way through the lobby.
-the floors were gross. Old an poorly installed laminate, we had over 1cm gaps between ends of boards and crud in between. It was winter and no floor mat in the room meant melting snow and gravel
-room attendants didn’t restock the coffee in the room, and even those packets only had one teeny packet of creamer.
-the coffee maker would only make one mug before shutting down for 15min. It would overheat?
-the hot tubs were the heat of a bath
Two of us thought the beds were decent, two of us didn’t. I left in pain.
Depends on what you need. Don’t overspend, it’s not worth it
Great location: 10-15 min walk to the old city
Spectacular view: My husbnd and I stayed at a old city / river view room
Great restaurant in the Looby: we arrived at the hotel around 9:30pm, didn’t have much option for late dinner. We had ‘Beef Cheek’ and ‘Black Cod’ at Cabu. Food was amazing! We loved food so much, went back to their grab & go/ coffee bar after we checked out.
Other things: Nice to have Nespresso machine and Crabtree amenities
Location was convenient if there was no road block and the hotel is located on a one way street which there is no other entrance. Parking is first come first served even if you put on a request when booking the hotel. The price is reasonable for what we were getting.
Amazing place to stay and relax. Winter would be even better as there is an on-site onsen swimming pool and Spa for extra cost though. Gym is the best.
The locaction is perfect, right at the heart of old quebec. The hostel offers a complimentary walking tour of the city for guests, that was really interesting. Front desk were very nice and provided us with great recommendations of places to eat. The breakfast and cleanliness of the bathroom could be better. There were several nice shared spaces for the guests to enjoy, coffee maker and vending machine for drinks at extra cost.
Room was clean and amenities were good. Had sufficient utensils and cookware for warming/preparing food. Bathroom supplies were above average and adequate. Staff were always courteous and helpful. Enjoyed out stay there. Only gripes are location is down the hill from the popular attractions, so had to climb up to go to those places. We didn't mind, but could be tedious for other, especially when there's snow; and our room was towards the back of the building with the gas station next door, which was busy and created a lot of noise. Other than these, the price was decent and close to bus stop.
The hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.