Dear team at hotel grand sharan, i recently had the pleasure of staying at your property and overall, my experience was quite good. The hospitality, cleanliness, and comfort provided were commendable, which reflects the standard of a 4-star property. However, i would like to share a small suggestion to enhance the guest experience further. Some essential amenities such as a dental kit and a hair dryer were unavailable in the room. These are typically expected as part of the standard offerings at a 4-star property, and ensuring their availability would significantly improve guest satisfaction. Thank you for your warm hospitality, and i look forward to staying with you again.
KKangkan- The hotel location is good. The only challenge is the continuous railway announcements coming to you. But that is bearable.
- The front desk is really helpful. I was tired from a trip and they helped me check in a couple of hours before the scheduled check-in time seeing my tiredness.
- Good ambience overall with a separate dining area and secured lifts.
- The toilet (room# 201) was dirty - specifically the WC.
- Bathroom exhaust fan is too noisy.
- No wardrobes.
- Delayed service - asked for shower caps as caps are available on de***d only. It took almost an hour to deliver after repetitive calls.
- They need to consider providing an electric water kettle in the room seriously. The common area service for tea/coffee and hot water is good. But does not provide the right level of service and comfort.
- If someone wants to drink multiple glasses of warm water, the person needs to go and sit there.
- Morning tea, you need to go outside the room
I think considering the cost of an electric kettle, it could be more economical and ***ageable.
SSafwaanThe location is walking distance to lal chowk. It's a quiet road, fairly clean. Decor is nice, room has heater and electric blanket and fan. Warm water seems to be available mornings but mostly not on evenings possibly because of the freezing temperatures this time of year. For me personally it was a problem as i normally take evening showers as well. Every room had a window afaik. Breakfast was highly enjoyable and recommended. Staff are polite and helped me get auto as well on my departure. Overall the experience was pleasant enough and if you only normally take one bath shower a day it would be ok
SShaggy JourneyThe room was cozy, clean, and offered a great view of the mountains. The hotel also has a pool table for guests to enjoy, which was a nice bonus.
The staff were very friendly and provided great service throughout our stay. Overall, a wonderful experience!
ผผู้เข้าพักDear team at hotel grand sharan, i recently had the pleasure of staying at your property and overall, my experience was quite good. The hospitality, cleanliness, and comfort provided were commendable, which reflects the standard of a 4-star property. However, i would like to share a small suggestion to enhance the guest experience further. Some essential amenities such as a dental kit and a hair dryer were unavailable in the room. These are typically expected as part of the standard offerings at a 4-star property, and ensuring their availability would significantly improve guest satisfaction. Thank you for your warm hospitality, and i look forward to staying with you again.
ผผู้เข้าพักProperty is a franchise property therefore requires major refit in infra. Property is well below ginger standard as far as infrastructure is concerned. Service wise it was at par or better than other ginger properties. Very limited food options at restaurant. Overall ok type stay
ผผู้เข้าพักThe property is awesome and located in the most beautiful part of Pahalgam. The food is excellent and service is out of the world. Had a very nice stay. 10 out of ten. Recommend for every traveller
EEmmy MasyitahThis hotel at the prime location of Jammu is an extremely valuable find and our go to each time we return to Jammu. It is minutes from airport and staffs always know our preference. Room are cleaned every day on request. It is very easy to step into taxis outside of hotel or request for hourly use chauffeur car. It is also very safe for solo lady traveller.