The hotel is very large, so I understand it can be challenging for the cleaning staff to maintain cleanliness everywhere. However, I noticed that the pictures online look a bit nicer (spotless) compared to the actual condition.
Room 244 had an extra heater, which I really appreciated — it was the best part of the stay, as the room stayed warm and comfortable during the night.
That said, there was some dust on the bedside table, and the toilet was not very clean. This was actually the first time I needed to clean the toilet seat myself in a hotel. I also noticed that some rooms seem much nicer and better maintained than others.
The staff service was okay, and I found the breakfast very convenient — it saved me time before going out to visit places.
The location of the hotel is excellent and the staff very good. The rooms are quite dated and ours wasn’t very clean. On our 2nd day we went out at 9.30am and arrived back at the hotel at 16.30pm only to find our room had not been made up. The staff knocked on the door at approximately 5pm to make the room up. The evening meals we had were very good. Breakfast was good but had a long wait for it to arrive
KKingabhi777We had a wonderful experience at the Leonardo Hotel. The cleanliness was top-notch, and the amenities provided everything we needed for a comfortable stay. A huge thank you to the staff—the service was truly excellent and made us feel very welcome.Over all a great choice to explore.
NNilpThe hotel stay was really peaceful and quiet, very clean and spacious big room and space. The food was delicious and the waiters were so helpful and friendly. The staff helped us and gave a free chocolate box for my friend's birthday party.
ผผู้เข้าพักI mean a very standard hotel with standard amenities. Nothing is so wow in terms of service and the hotel itself. They need to clean the aircon by the way...clogged with poor air ventilation and noises. Also some foot prints on the wall. Regular maintenance is definitely required.
ผผู้เข้าพักThe hotel is very large, so I understand it can be challenging for the cleaning staff to maintain cleanliness everywhere. However, I noticed that the pictures online look a bit nicer (spotless) compared to the actual condition.
Room 244 had an extra heater, which I really appreciated — it was the best part of the stay, as the room stayed warm and comfortable during the night.
That said, there was some dust on the bedside table, and the toilet was not very clean. This was actually the first time I needed to clean the toilet seat myself in a hotel. I also noticed that some rooms seem much nicer and better maintained than others.
The staff service was okay, and I found the breakfast very convenient — it saved me time before going out to visit places.