ผผู้เข้าพักHotel really clean and modern. Room was spacious and smelt amazing. Clean modern decor. Most staff are friendly, however, we booked breakfast when we arrived at the hotel, and the pot washer not only stood in the kitchen staring out at guests making them feel extremely uncomfortable, but then he also went and put his fingers in the food to stir the scrambled eggs, but he also picked up a sausage and ate it. The hotel refunded us, but it made us feel sick. Also, £9 per night per car in the Hilton car park is pretty steep.
ผผู้เข้าพักRoom was on the small size, but had everything needed. Bathroom was clean and neat.
The only thing that let this trip down, was that the aircon is not working, and hasn’t been working for months. I previously had left this hotel as it was far too hot in the room, and all they offered was a fan. I called reception before booking, and they said how the air con was working, but then when I arrived, they said it “may be working, in some rooms”, but wasn’t working in ours.
But overall, this was a nice and comfortable hotel. Would book again once aircon is working.
GGeorgeW15Hotel was very nice, big rooms with really good facilities. Free parking was appreciated and the breakfast was one of the highest quality we've had with a massive selection. Friendly staff on top made it a great stay.
ผผู้เข้าพักDecent stop over after we travelled from Thorpe Park to get to Alton towers the following day. Got there at 20:30 and check in was smooth. The lady on the desk was friendly! Bed was comfy enough, bathroom could’ve been a bit cleaner but was decent enough for the night!
MMaia GovorovskiStandard hotel, friendly staff. The breakfast was also lovely, and we even got a courtesy call from the front desk to check that everything was okay. Of course, still slightly dated but nothing that doesn’t work.