I want to extend my heartfelt compliments to the Langham Hotel for its exceptional service, particularly from the concierge team who meticulously handled my parcels before my arrival. A special shoutout to Mark, whose outstanding service during check-in truly impressed me. He went above and beyond to ensure a smooth process and even arranged a last-minute breakfast request for me. Also Sally for the pre arrival request arrangement. Overall, in my opinion, this is the best hotel in Haikou! Thank you for a wonderful experience time after time!
SSumokuWe hopped around different beaches and resorts in order to not get bored but after two days in Palace resort, we decided to extend our stay for the first time. The resort itself vibes really well with the tropical climate because the location, the management and attention to every detail is noticeably well kept and felt like home.
Our host Ashley was one of the main reasons! She kept checking on us every day, bringing us fruit baskets at evenings and preparing our trip plans and helped with absolutely everything we asked for, instantly, even on her off day she was like a perfect Ai assistant with an instant solution to everything.
The cleanliness of the facilities and the comfort was unparalleled compared to other famous five star hotels we stayed in.
Hope to come back soon and leaving hesitantly.
ผผู้เข้าพักThe hotel is located in Haitang Bay, which I feel has fewer shopping and dining options compared with Sanya Bay or Yalong Bay. We travelled about 40 minutes by taxi from Tianya Town to reach the hotel. Nevertheless, the hotel offers good facilities and is close to the beach. There are plenty of activities for families with children. We enjoyed the heated swimming pool at night, and there is also a gym that operates from 7 a.m. to 10 p.m. The bed was very comfortable, and the balcony offered a nice view of the hotel surroundings and the sea. The breakfast spread is excellent, with a wide variety of fresh and tasty options to start the day well.