hotel is always good rooms are.fairly modern and beds are comfortable. located in excellent south location and close to everything. the only thing these hotel could use is a bar or restaurant
My friend and I were quite disappointed as we booked with two different agencies, both claimed breakfast was included! I spoke to two different staff who were quite rude and short! Neither cared that this was a form of false advertising on behalf of the hotel! Personally I feel the hotel should credit me for 30.00 x 2 days. As well as for my friend. I shall be contacting the better businesses bureau to discuss this in detail.
My friend upgraded her room to a pool side view … what a joke, the window view was the back of the water slide staircase. That view costs her an extra $40.00 per day what a joke!
Pool signs claimed to be open all day however at 12:30 on a busy Saturday they added chemicals to all the areas and shut down just after several of us got small children ready for a before supper.
The hot tub was only hot at 9 am and lukewarn by noon. I left a towel on a chair which was still there the next morning, as was others, which shows me no night cleaning of the pool area after an extremely busy day.
Our room was comfortable and clean! Beds very cozy and comfortable. Sadly my room window was very dirty with dirty fingerprints.
Cafe was pricey however service and food good!
Friendly, flexible staff and administration. Beautiful historic building. We had a huge double Queen room. Walkable to pretty much everything. Free parking. Highly recommend.
Hotel was top notch from check in to check out. Reception staff were very friendly. Rooms were comfort and clean. Hotel is close to everything. Very convenient to circle drive to continue our travels. Would stay here again.
We booked this hotel for our trip to Moose Jaw for a swim meet and we were delighted by the experience. But for one issue with a noisy neighbour (teen basketball team) the first night we arrived, everything was perfect. And once we called the hotel staff about 10:45pm at night, the noise stopped so they took care of it the best they could. Everything is brand new. Our room had two kings and a pullout couch, was very spacious. The staff was friendly, courteous and helpful with every interaction. The manager was actually onsite the entire weekend and when not working the front desk she was working in the breakfast area...we were very impressed with her commitment to making our stay great. She interacted with many of the swim families while we were there. We'll definitely be going back for the two swim meets per year that we attend in Moose Jaw. Thanks for your commitment to excellence!
ผผู้เข้าพักThe hotel is close to the airport. The food was good for the price. The staff were very nice and friendly. The only reason i gave a 4 for amenities is because there is no pool. It's a pretty good hotel for the price
BBirdie13We ordered room service and it never came to the room, after an hour or so we had to go to the lobby and ask, just an accident. But we confirmed the room number 3 times on the phone, and ate cold food which was a little disappointing for room service prices.
ผผู้เข้าพักMy friend and I were quite disappointed as we booked with two different agencies, both claimed breakfast was included! I spoke to two different staff who were quite rude and short! Neither cared that this was a form of false advertising on behalf of the hotel! Personally I feel the hotel should credit me for 30.00 x 2 days. As well as for my friend. I shall be contacting the better businesses bureau to discuss this in detail.
My friend upgraded her room to a pool side view … what a joke, the window view was the back of the water slide staircase. That view costs her an extra $40.00 per day what a joke!
Pool signs claimed to be open all day however at 12:30 on a busy Saturday they added chemicals to all the areas and shut down just after several of us got small children ready for a before supper.
The hot tub was only hot at 9 am and lukewarn by noon. I left a towel on a chair which was still there the next morning, as was others, which shows me no night cleaning of the pool area after an extremely busy day.
Our room was comfortable and clean! Beds very cozy and comfortable. Sadly my room window was very dirty with dirty fingerprints.
Cafe was pricey however service and food good!
ผผู้เข้าพักOkay stay for the price. Three things that stood out that they need to work on. First, there was no curtesy traveller's shampoo or conditioner provided. Second, no bath towels. They had only the small towels slightly bigger than hand towels. Lastly, their fitness center only contained limited cardio machines and no weights. Either then the three points above the stay was average.
GGibsonRVery. I’ve facility, very clean and quiet. The staff was friendly and helpful as well as prompt services. I’d stay here again and tell my friends and family it is a great hotel.