The first time for me.
The room is so clean and nice.
Breakfast is Buffet. I like Chicken currency. I enjoyed.
Staffs are so friendly and excellent experiences answering to me for all my questions. Booking Taxi from hotel is the best to Airport.
Fragrant Thai Restaurant is nearby hotel. I enjoyed Lunch and Dinner at there. The price is not so expensive. I enjoyed.
Thank you so much.
Best Regards,
Nai travelling from South Korea
Room is decent and clean, but they do not have a room with twin beds or connecting room.
Our request for an adjacent room was granted.
The toilet has bidet and hot and cold shower, basic bathroom supplies are present - shampoo, soap, and dental kit. Extra supplies are also available but with extra charge.
One of the rooms we booked didn't cool enough, they were not able to fix it so we requested to change rooms but the only available room was a smoking room so we just requested for an electric which they gladly provided.
Overall it was a peaceful stay
This hotel is what I looked for. Simple but elegant, clean and spacious Room.
WiFi is really stable and fast compared to other hotels I stayed before.
Only lacking is no Netflix. You need your own account. But we watched YouTube. Really internet speed is very stable with own router every each room. We have no problem with WiFi.
We had a problem with shower heater.but when we call to the reception, they immediately came and solved the problem. They responded very quickly.
Enjoyed our 2 nights stay in Royce (old tower) although yung room namin walang view unfortunately but the other room has a view of the highway so ok na rin. Breakfast was good we really enjoyed it. Naenjoy din ng mga kids ung pool at free golf cart rides 😄 we will definitely come come back!
Pros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
At first they gave us old room, which the smell of room was really off so I asked them if we can get the first room that we experienced 2 weeks ago, receptionist ask me to give additional 500php to upgrade our room and yes we’ve got the first room we experienced. We will keep on coming back as long as we will get the new rooms hehe
Love the ambience of the hotel. The facility is very spacious that is why I really appreciated the spaces allotted for rooms and circulation. The proximity to a mall and resort is very well designed.
Loved our stay here and I hope to be back again!!
Overall, my stay was positive. The location is very convenient, and the airport pickup experience was smooth—the driver was especially helpful.
Areas for improvement:
Check-in consistency: I noticed some inconsistency in how guests were treated during check-in, with foreign visitors receiving more attentive service than locals.
Food quality: The taste of some dishes, such as the nachos with cheese, could be improved.
ผผู้เข้าพักI really like this hotel and will always stay here when I visit Angeles City. This was our first visit back after the pandemic and we loved our stay.
Although there was an intermittent humming sound like a generator every few minutes all day and night I didn’t complain or request to move rooms. I sleep with earplugs in anyway. The upstairs bar is now closed which is quite sad and the restaurant no longer allows you to charge meals to the room.
The only thing I really didn’t like is that they allow smoking by the pool and at all seating areas outside. At one point there was even someone smoking while actually in the pool. They also allow people to watch videos and play stuff on loud speaker from their phones and iPads. For me, one of the best features of this hotel is the pool area but smoking and loud speaker’s really ruin the ambience. I hope management change this.
For me the hotel hasn’t changed much and is still best place to stay in Angeles City. Location is fantastic and I really like the pool and restaurant. The rooms are a great size, big comfy beds and the staff are really nice and friendly. I’ll definitely continue staying here when I visit and we really enjoyed our stay.
GGregoryA great hotel in the tranquil Clark zone, notable for greenery and clean air. The staff are unfailingly professional, courteous and dedicated to wowing the guests at every turn. The Swiss-style Markt resto does a good breakfast, and a la carte items form much of the day and evening. A relaxing pool with a bar on the 5th floor is another good feature. And of course the ******. But even if you don’t gamble, you can still enjoy this place.
ผผู้ใช้ไม่ระบุชื่อAt first they gave us old room, which the smell of room was really off so I asked them if we can get the first room that we experienced 2 weeks ago, receptionist ask me to give additional 500php to upgrade our room and yes we’ve got the first room we experienced. We will keep on coming back as long as we will get the new rooms hehe
MMasa Vina PuguonThe kid's play area was under maintenance when we visited, yet it it one of the reasons why i have booked this place.
Kitchen staff were not very helpful specifically when we were ordering fod while waiting to check in.
Receptions were very helpful and friendly
ผผู้ใช้ไม่ระบุชื่อCouples or even groups of friends will find this place to be ideal for relaxing. The abundance of historic homes and artefacts from notable people in the past evokes nostalgic feelings. The staff is incredibly helpful, pleasant, and quick to respond. The only real drawbacks are the unusually quiet floor and the lack of a bidet in our room. The road leading up to the resort is very uneven and dangerous for cars. To make matters worse, they charge extra for extra mineral water, which is totally unfair. There are other hotels and resorts all over the globe where this isn't the norm. I hope this can be reviewed and made better. Not only that, the hot water flow from the toilet is extremely low.
KKim_PossibleOverall experience was okay, can be better. The pools were very well maintained and clean, the beach was fantastic, they have multiple activities to provide to their guest and the hotel was amazing! The spacious room we booked an accommodate up to 8 people !
Our overnight stay was not crowded compared to to the holidays, not much people but the downturn we experience was the service we received was slow. We used one of their pools and requested for a beach towel, after waiting and following up for more than 30 mins, we gave up and walk to our hotel shivering. The life guard who helped us followed up of our request said that the housekeeping was slow and many excuses though there were not much people. Second one was on the Naya restaurant bar and grill, as we observed the restaurant was not full yet our orders took an hour before it was served…..
Overall, the facilities was fantastic!