A nice stay at the Eurotel. I do like how they have a front and back entrance. I did not partake in the restaurant at all but from the looks of the menu, there were some great items on there. I will say the price makes up for the lack of amenities and not saying that in a harsh way. Just comparing it to other hotels that I've stayed at in the area. I do appreciate the water but that was all. No mini-fridge, coffee, etc. I do appreciate them letting me check in an hour early, without a fee and I was able to store my luggage until I came back. If I need a budget hotel to stay at, I would stay here again. ☺️
Please note my pics were after the stay, not before. Everything was in order when I got there
ครั้งที่สองที่นี่ เป็นการหลบหนีอย่างรวดเร็วของเราเมื่อเราต้องการฉลองความสําเร็จของครอบครัว namin ตั้งอยู่ในใจกลางเมืองแองเจลิส แบบวรรณกรรม na staycation kasi เราไม่จําเป็นต้องออกไปทานอาหารเย็น meron room service Kaya เราสั่งอาหารของเรา sa Cactus Smokehouse และ Fortune HK Seafood Resto แถมโปรโมชั่น meron pang na ซื้อเครื่องดื่ม 1 แก้วและรับฟรี 1 แก้ว sa kafe sebastian nila Gusto ko yung iced matcha latte ที่นั่น บุฟเฟ่ต์อาหารเช้าฟรีเหมาะสมกับราคา การเลือกอาหารที่ฉันไม่เข้าคายไม่ออกในตอนนั้น พนักงานทุกคนยินดีต้อนรับ
We stayed overnight for a fun run event and it was conveniently located near Clark Parade Grounds. Apart from its accessibility to other establishments, we loved how accommodating their staffs were as well as the good quality of food that they served during the breakfast buffet.
The place is okay. It was fully packed when we arrived, so we had to wait a little before checking in. I don't think they were fully prepared for it. The hotel's prices are a bit high I know it's a holiday, but since we stayed four nights, We should have been able to get a lower rate. You might understand when you check in. I would recommend it, but maybe during a non holiday season. The hotel has two swimming pools one with a restaurant and the other on the 6th floor with a diner.
Food: Not so great I would rate it 5/10. They are often out of stock for some orders. I say this respectfully all the staff are friendly, but at least in the pool area, they are not very attentive. Most are in the bar, not paying much attention except for one guy probably half filipino and something, with light skinned, who is always at the door serving us. He’s good and deserves a 10/10 rating.
Room: It's okay, but not worth the price. The soap and shampoo are not good they are mini bar-sized. Regarding the room service, I would give the attendant “Ronnel”, I believe a 10/10. He was approachable and greeted us with a genuine smile. All activities are available, but it's better to ask directly outside the beach before approaching the hotel staff. Overall, I would give the hotel 8/10. I would come back, it's especially good for families with kids.
The location and the spa are the best things about this hotel. Spa personnel were really good and friendly. Everything else was average to bad.
The restaurant food was pretty terrible. They need new chefs!
I bought a birthday package that wasn't set up even though I spent days discussing via email with the hotel staff (3 people actually emailed me to work out the arrangements).
Hotel staff, when you called from the room never picked up, in room dining hardly ever picked up. When they did they said they were busy and would call back - they never did.
I bought a room that had 3 breakfasts per day included. When checking in they said I only had 2. I showed them the confirmation on Trip app. The manager proceeded to argue/seemed annoyed and told me to address it later because it was late. I chose to ignore it because they had already screwed up the birthday package and I WAS annoyed. But this is just the level of organization and management of this hotel.
Overall, this place needs a management overhaul because it's not being run in a very organized manner nor do they seem to care about the little things like greeting people and being nice.
ดีมาก
162 รีวิว
8.9/10
ราคาเริ่มต้น
HKD 616
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีที่จอดรถในเซ็นทรัลลูซอน
รีวิวล่าสุดสำหรับโรงแรมในเซ็นทรัลลูซอน
ดูทั้งหมด
7,5/10
LLorestHotel is nice. Location is good, few steps from the beach front. Rooms are clean but may need to upgrade as some facilities are quite old. When you use the faucet in the room, it is too loud. Friendly staffs. Overall it is a good stay and will certainly come back.
ผผู้เข้าพักI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
ผผู้เข้าพักThe hotel is quite new and has modern look and feel. They have ample parking for guests and have reserved slots for Accor members.
The room is clean and spacious and has modern furnitures and fixtures. They have the basic amenities like smart tv, ref, separate toilet and bath, hair dryer, slippers, and shampoo and shower gel.
I love their brewed coffee which I ordered from their cafeteria near the reception area and is reasonably priced.
The hotel is just opposite the Harbor Point mall and nearby restaurants.
What I like most are the warm and friendly staff who are always smiling and make you feel at home.
However, since this hotel just opened and is not yet fully-operational, there are many rooms for improvement:
1. AC control installed in the room is not working so requested for a remote control. Not sure if the battery is fully-charged but there is delayed reaction when I change the settings like temperature.
2. I requested for a room with queen sized bed and near the elevator since my wife is a PWD but these were ignored and we got a room with two single beds and quite far from the elevator. Then requested for a room change but the room being assigned to us was at the ground floor and there was a strong smell of paint so we opted to stay at the room initially given to us. Requested to just put the two beds together to form a single but bigger bed and waited for the hotel staff to arrive but we waited too long and finished our light dinner without seeing the hotel staff. So just requested the hotel to cancel the request so we can rest already since we arrived past 8pm and we were already tired.
3. They gave a WhatsApp number to reach in case guests have requests since there are still no phones in the rooms. Tried sending a message but no quick reply. So just called the number and got an apology and feedback. Maybe they should assign someone to monitor the messages so they can respond quickly to guests.
4. We were having breakfast at our room when there was a brownout. No back up generator so we were in dark for about 10-20 minutes. Also no emergency lights in the room so we had to open the curtains to get natural light. We were supposed to check out before 12noon but since there was no power, we requested for a late checkout which was granted. Thank you.
Hope the hotel can complete all unfinished work and level up soon.
Thank you to the staff for a wonderful short stay.
LLei Miclatครั้งที่สองที่นี่ เป็นการหลบหนีอย่างรวดเร็วของเราเมื่อเราต้องการฉลองความสําเร็จของครอบครัว namin ตั้งอยู่ในใจกลางเมืองแองเจลิส แบบวรรณกรรม na staycation kasi เราไม่จําเป็นต้องออกไปทานอาหารเย็น meron room service Kaya เราสั่งอาหารของเรา sa Cactus Smokehouse และ Fortune HK Seafood Resto แถมโปรโมชั่น meron pang na ซื้อเครื่องดื่ม 1 แก้วและรับฟรี 1 แก้ว sa kafe sebastian nila Gusto ko yung iced matcha latte ที่นั่น บุฟเฟ่ต์อาหารเช้าฟรีเหมาะสมกับราคา การเลือกอาหารที่ฉันไม่เข้าคายไม่ออกในตอนนั้น พนักงานทุกคนยินดีต้อนรับ
ผผู้เข้าพักGood hotel if you can get it at a discount, overpriced if full price.
Its a newish hotel but some of the fixtures and fittings are already brokern like the side tables in the rooms.
The roof over the pool leaks.
The dining area does a good breakfast but could do with a proper clean and removing the christmas decorations that just collect dust and dirt.
Music played in resturant begins early and goes on all day and is a bit loud. There is a gym which is nice, but sometimes people play music speakers in there early which is also not good for hotel occupants.
So nice hotel but could do with some upkeep and cleaning and cheaper prices.
ผผู้เข้าพักDont be early, dont be late!
Read carefull the reviews about time of check-in, check-out, whats included or for what you have to pay extra, what does it mean 'pool access', what does it mean way and distance to the beach ...