ผผู้เข้าพักWe had an incredibly disappointing stay at Mercure Namur from 13 August to 15 August . Our experience was ruined by the inconsiderate behavior of neighboring French guests, who made excessive noise past midnight ( between 12:30 until 4:30 am….)Despite the constant loud music, shouting, and banging on the walls, and slamming the doors etc maybe they lost some money at ******.
I contacted the front desk , they made noises again after hotel security left. This made it impossible to get a decent night's sleep. We were awaken until 4.30 am .
We expected a peaceful stay, but instead, we spent the night in frustration. I hope by bringing these matters to your attention, similar incidents can be prevented in the future ensuring better restful experience for all guests.
ผผู้เข้าพักService zwak telefonisch onbereikbaar. Denk allemaal jobstudenten. Bediening bar duurt eeuwig. Niet door onkunde maar door te weinig personeel.. idem ontbijt. Duur ontbijt voor meer dan 20 euro per persoon mag er wel afgeruimd worden . Ham en gerookte zalm van bedenkelijke kwaliteit. Frigosmaak !
Kamer is netjes en ok . Onthaal 1 persoon om je in te schrijven waardoor lange file.wel allemaal even vriendelijk
GGeGreat little hotel in a small town. There are 3 close by restaurants to choose from.
It’s clean and cozy. Our room is downstairs close to the entrance and the rest of the rooms are upstairs (no lift).
It is self checkin process which was relatively smooth. The email instructions were all in French, which made it somewhat difficult to follow checkin instructions, but we worked it out quickly.
Aade_cxjThe hotel is in a good location and most tourist attractions are within walking distance. The place is clean and the service provided was very good. The staff was very welcoming and always smile and greet us. We had a great stay there!
ผผู้เข้าพักAmazing location, and I really appreciated the complimentary coffee and tea at the hotel. They also gave us a €5 voucher to use during our stay—such a thoughtful touch. I’d definitely stay here again if I return to Namur.
ผผู้เข้าพักDe kamer was ruim en voorzien van alles wat nodig was. Het mocht er wel iets warmer zijn in de kamer. Het opzetten van de chauffeur help niet echt.
De wellness was ook niet super warm.
Het ontbijt was er heel lekker