We chose Hilton because of good past experience with this Brand.
It was a right choice, it is close to many tourist attractions, the riverside and many eateries.
Good choice when staying in Wuhu.
Very impressive with the front desk services.
Front desk 王盈 is friendly n quick to done our check in. 服务管家小鱼 self introduced herself and providing great services to our 3 nights stay, make sure that we are comfortable during our stays. She is gentle and professional in her task and attentive services.
We are attending the Singer Zhou Shen's concert at Hefei, the hotel is so considerate and gives the fans, hand warmer/heat pack, as the weather is getting colder.
The daily breakfast also very good, aplenty of dishes to choose from locals and western cruisines.
Check out time also has been extended till 4pm by thoughtfulness of 小魚, but we need to catch our train at 1pm....Thank you 小魚.
A goodbye gift for us as we leaving.
We are having a great time staying in the hotel.
The view from our room is fantastic, lake view and part city view. This hotel will be our first choice if we visit Hefei in the future.
Very clean and comfortable! The staff is also super nice: we asked them to keep our luggage for a few hours after the checkout, and they agreed with no problems. If you get a room on a high floor, the view is amazing!
From the moment I arrived, the customer service at the Shangri-La Hotel in Hefei was impeccable, with staff anticipating every need. My room was a sanctuary of cleanliness, where every surface gleamed and the linens were freshly pressed. The attention to detail extended to the immaculate pool and wellness area, which provided a truly luxurious escape. This hotel masterfully combines warm hospitality, an unbeatable setting, and flawless upkeep for an unforgettable stay. Western breakfast buffet and their buffet dinner was dangerously delicious 🤗. Once again, excellent customer service... Thank you 🌹