We paid for the breakfast buffet service and the Hotel does not have this service available. The heating in the room made a lot of noise in the room, making it impossible to sleep.
There were several fees that I didn’t expect such as $31 resort fee. $15 early check in fee for checking in at 2:00 rather than 4:00 and $10 for parking.
The place also needs updating. Two beds were standard size not queen size.
Al things considered I would not be inclined to go back.
4th of July and birthday weekend trip. We booked the king contemporary room. Checking in was fast and easy and the room was ready at checkin time. The room was clean, spacious, and quiet. Fabulous inlet view with the huge floor to ceiling windows. The bathroom was spacious with double sinks, big shower, and water closet. We were on the 39th floor and catching an elevator is no problem. The resort is huge but easily navigable. We dined at Wahlburgers and Villian & Saint. Food at both places was great and reasonably priced. Even with a holiday weekend we were able to dine at the time we wanted without a long wait. Caffeccino is open 24 hours so it was great to grab early morning coffee and a pastry or a late night snack. The birthday bar was fun. They gave me a free happy birthday sash to wear. It was cool walking around the ****** floor having strangers wishing me a happy birthday. I signed up right away for the rewards card. This gives you discounted parking if you drive there. The beach was clean and we were able to rent beach chairs and an umbrella. This was my first time staying at this resort and I would definitely go back again!
There was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
Place was very clean and room was very nice. Biggest problem I had was once you check in they ask if you intend on parking your car. What? Of course I’m going to park my car, I just drove 3 hours to get here. “Well that’s 20.00 a night if you want to park here. All my years of going to Wildwood I have never heard that before. So if you stay at this hotel you can add 20 bucks immediately. Only stayed 2 nights but quite annoying.
LLB1170The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.
CCRodOk so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
ผผู้เข้าพักWe had a great time. Everything you need is on the property. Getting to the boardwalk was easy. Many options like the shuttle but we took uber for the same price as the AC bus. Room was nice and check in smooth
ผผู้เข้าพักThere was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
ผผู้เข้าพักVery nice, very clean updated room. We were in room 301- so no view or balcony- but you could step outside and walk around and look at the water (which is across the street)-BUT people do walk by the front of your room, in front of the sliding glass doors, so if you don't want that, book room with a view- they have balconies and you cannot walk in front of them.Check in was a breeze and Diane was very efficient and informative. We only stayed 1 night, but chose not to go to the pool because we came on a Sunday, thinking it would be quiet and chill. The bar is right next to the heated pool and there was a band, so it was not quiet- nothing wrong with it- just not what we were looking for. Beach was gorgeous. They have a jitney that takes you to town and towels available that you can also take to the beach. Keurig, microwave and mini-fridge in each room as well as a safe and robes. Well-lit at night and felt safe walking to my room solo. AC worked wonderfully - I should have brought an extra blanket. Water pressure was a little weak but doable.
Only negatives- beds were pretty soft and the pillows were terrible- bring your own.
ผผู้เข้าพักGreat location.
Efficiency unit needs to be stocked with proper dishes and cutlery and linens, toaster, coffee machine etc. thank goodness we brought our own coffee maker.
Pool was very nice. Umbrellas need replacement
2 propane bbqs did not work well at all. Took forever to cook something and it was still undercooked.
We have been told that renovations are happening this winter. The bathroom needs major renovation as the pieces are very old and leak. The mattresses are hard as rock.
We loved the location and the staff were very nice. We will see what the renovations look like as we would like to go back there again.