I stayed at Birkin International Hotel in Melaka from Tuesday to Thursday. As the hotel is still new, I understand that some facilities and security features may not yet be fully operational—for example, access control requiring a room card to enter guest floors. I also understand that, as a newly opened hotel, some rooms may not have undergone complete inspections.
Upon check-in, the first room assigned to us had several defects: the toilet basin was choked, and the basin handle in the small kitchen area had come off. We contacted the front desk for assistance regarding the choked basin, and they offered us a room change. A staff member whom I believe was the hotel manager came up personally, escorted us to another room, and informed us that we had been upgraded. We truly appreciated this gesture and the prompt service provided.
We checked in around 3:00 p.m. and were feeling hungry, so we decided to try the hotel food. We ordered two slices of cake, fish and chips, and pizza. The food was nice and delicious, and we genuinely enjoyed it.
However, I would like to highlight a concern regarding the breakfast experience. As this is a five-star hotel, I expected a high standard of hygiene with zero tolerance for flies in the dining area. Unfortunately, I noticed several flies during breakfast. On one occasion, during the nasi lemak service, I saw a fly land on a bowl of eggs. I pointed this out to the staff, but they only removed the piece of egg that the fly had landed on. This was quite alarming, and as a result, I did not dare to try the nasi lemak at all.
Later, I noticed one of the staff attempting to smash a fly while wearing gloves. This made me wonder whether the gloves would be changed afterward if the fly was successfully killed. This raised further concerns about food hygiene. Because of this, I became worried and chose to eat only items that were freshly cooked on the spot, such as curry noodles.
Overall, I felt disappointed with the breakfast hygiene standards and sincerely hope the hotel will take this matter more seriously. I believe Birkin International Hotel has great potential, and with improved attention to cleanliness and food safety, it can offer a much better experience for guests.
Thank you for taking the time to review this feedback.
My recent stay at Puteri Bay Hotel Melaka was an absolute dream, leaving me with lasting memories and a sincere appreciation for the art of hospitality. From the outset, the hotel radiated an air of sophistication and charm, setting the stage for what turned out to be an extraordinary experience.
The check-in process was swift, and the staff displayed a perfect blend of professionalism and friendliness. It was evident that guest satisfaction was a top priority. The lobby, a tasteful blend of modern design and classic elegance, provided a welcoming introduction to the hotel's aesthetic.
Upon entering my room, I was immediately struck by the meticulous attention to detail. The décor was a harmonious mix of contemporary style and comfort, creating a serene retreat within the bustling city. The bed, with its high-quality linens and an assortment of pillows, offered a cocoon of relaxation that was hard to leave each morning.
The hotel's amenities were a highlight of my stay. The fitness center featured top-of-the-line equipment, and the spa offered a range of indulgent treatments that provided a welcome escape. However, the pièce de résistance was the rooftop pool – a serene oasis with panoramic views, making it the perfect spot to unwind and take in the cityscape.
Dining was a culinary journey. The hotel's restaurant boasted a diverse menu, showcasing culinary expertise with a focus on fresh, local ingredients. Each meal was a delightful experience, and the breakfast spread was a particular standout, offering an array of choices to satisfy every palate.
What truly set apart was the exceptional service. The staff anticipated every need, and their genuine warmth made me feel not just like a guest, but like an honored friend. From concierge recommendations to housekeeping's meticulous attention to detail, the commitment to providing a flawless experience was evident at every turn.
Nestled in a prime location, offered easy access to the city's attractions, ensuring that my explorations were both convenient and enjoyable. Whether I was venturing out for cultural excursions or simply strolling through nearby parks, the hotel's central location proved to be a valuable asset.
In conclusion, my stay was a symphony of luxury, comfort, and impeccable service. It's a rare gem that effortlessly blends modern elegance with genuine hospitality. I wholeheartedly recommend to anyone seeking an unforgettable retreat. I eagerly anticipate the opportunity to return and relive the magic of this remarkable hotel.
The stay was really worth the price! The house is spacious, clean, and fully equipped with various amenities. The sea view is absolutely beautiful. it made our stay relaxing and enjoyable.
The host also provided 4 extra mattresses, which was very helpful since we came as a big group. The air conditioning in every room was cold and worked perfectly, making it very comfortable to sleep. Everything promised in the listing was provided, and all the facilities were in good condition.
The location is also strategic, easy to find food and close to many attractions. Highly recommended for anyone looking to enjoy a vacation with family or friends while taking in the gorgeous sea view.
Thank you to the host for the great hospitality and the comfortable home. God willing, we’ll choose this place again next time!
Price , location and everything was good. But amenities very lacking - only body shower provided. No shampoo, conditioner etc. toilet roll was very little…. And the pillows are too hard… I have to use the blanket as pillow instead… but no regrets booking this, will definitely come back to this Airbnb
The place was good the sea view was amazing and surrounded by kampung, but no wifi and the bed/bed mattress was not comfortable.
Already booked 4 x.due to near by my Kampung @Solok Biak, Tanjung Kling.
Can accomodate up to 100 - 150 pax guests for an events
เลิศมาก
10.0/10
ราคาเริ่มต้น
VND 14,649,650
ต่อคืน
ดูห้องว่าง
ดูโรงแรมติดทะเลทั้งหมดในมะละกา
รีวิวล่าสุดสำหรับโรงแรมในมะละกา
ดูทั้งหมด
8.6/10
ดีมาก
MMuhammad Irsyad Bin ZainiMy recent stay at Puteri Bay Hotel Melaka was an absolute dream, leaving me with lasting memories and a sincere appreciation for the art of hospitality. From the outset, the hotel radiated an air of sophistication and charm, setting the stage for what turned out to be an extraordinary experience.
The check-in process was swift, and the staff displayed a perfect blend of professionalism and friendliness. It was evident that guest satisfaction was a top priority. The lobby, a tasteful blend of modern design and classic elegance, provided a welcoming introduction to the hotel's aesthetic.
Upon entering my room, I was immediately struck by the meticulous attention to detail. The décor was a harmonious mix of contemporary style and comfort, creating a serene retreat within the bustling city. The bed, with its high-quality linens and an assortment of pillows, offered a cocoon of relaxation that was hard to leave each morning.
The hotel's amenities were a highlight of my stay. The fitness center featured top-of-the-line equipment, and the spa offered a range of indulgent treatments that provided a welcome escape. However, the pièce de résistance was the rooftop pool – a serene oasis with panoramic views, making it the perfect spot to unwind and take in the cityscape.
Dining was a culinary journey. The hotel's restaurant boasted a diverse menu, showcasing culinary expertise with a focus on fresh, local ingredients. Each meal was a delightful experience, and the breakfast spread was a particular standout, offering an array of choices to satisfy every palate.
What truly set apart was the exceptional service. The staff anticipated every need, and their genuine warmth made me feel not just like a guest, but like an honored friend. From concierge recommendations to housekeeping's meticulous attention to detail, the commitment to providing a flawless experience was evident at every turn.
Nestled in a prime location, offered easy access to the city's attractions, ensuring that my explorations were both convenient and enjoyable. Whether I was venturing out for cultural excursions or simply strolling through nearby parks, the hotel's central location proved to be a valuable asset.
In conclusion, my stay was a symphony of luxury, comfort, and impeccable service. It's a rare gem that effortlessly blends modern elegance with genuine hospitality. I wholeheartedly recommend to anyone seeking an unforgettable retreat. I eagerly anticipate the opportunity to return and relive the magic of this remarkable hotel.