It's hard to review this time because booking was moved to the Mercure next door. I understand why but I do prefer the Ibis.
NOTE this review relates to Mercure Paignton. Staff friendly and welcoming and though room had everything I needed it was dark. The privacy panel on the window and the dark furniture made it too dark for me. Am not a black and gold person, prefer light and bright. That being said facilities were great, bed very comfortable and show hot and powerful. One downside was TV remote, had a nightmare and needed to 'Google' to work out how to use it.
I didnt eat onsite.
Location is good if you want to go to the resort. We were using the hotel to attend a family funeral
Car parking can be difficult and we parked at a sister hotel 10 minutes walk away.
Room was too small and needs updating. Old tea bag left in kettle. Some black mould in bathroom.
The breakfast was good, although portion size was small.
Overall - good value but better hotels locally at small additional cost
We booked a 1 night stay for New Years Eve and were very happy with everything.
The room with a view was lovely . Warm & with tea coffee facilities & a comfy bed.
The staff were all very friendly & accommodating and breakfast was plentiful in a lovely dining area with fab views.
My only small grumbles would be that the furniture in the room needs an upgrade and there was a £10 charge for the car park .
Check-in was easy. Room was clean and tidy.Check-out was easy. All staff were super friendly except for one elderly lady at reception desk who made me feel like I owed her something.
Would recommend this location
ผผู้เข้าพัก29/04/2025. We have been to the cliffden hotel three times and had a club room on the first floor they were nice large rooms but this time we were on the second floor our room was very small and claustrophobic nothing like the photos in the booking . We asked for a different room and the man at reception said see me tomorrow morning and if there's a larger room you can have it. Later on in the day my partner went to reception to book a table for an evening meal for us. While she was booking the table the lady at the reception said there were no other rooms you can have. The barman was very polite nice to chat to. We only had one meal in the evening cod and chips could not find much cod it was all batter. Other meal gammon and chips gammon would be good to repair your soles on your shoes. Go to the local chip shop absolutely beautiful. We used the indoor swimming pool which was nice and clean. The gardens are lovely, and the beer is very expensive. Go to the jolly sailor pub with drinks at good prices. Reception is not very helpful. I can't understand why the hotel puts people with dogs on the second floor because when the dog wants to go to the toilet by the time you get down to the entrance the dog has already peed on the carpets. Luckily our dog can hold her pee and she is small enough to carry.I have followed other people with their dogs and seen it. Overall we were very disappointed with our stay this time.
MMeander ChinaStayed at this hotel many times. It's like being on the set of Fawlty Towers. Every room I have had has been different. Good views of Plymouth, a comfortable bed and a large room. The breakfast is typical British style.
ผผู้เข้าพักDon’t miss out on this Devonshire Gem
From the moment I arrived, the delightful hosts made me feel very welcome and at home
The bar/lounge area is the perfect informal place to flop down and relax with a well stocked honesty bar, TV and board games galore
Not only was my room comfortable and spotless, but Shona dishes up a lovely breakfast tailored to your own tastes and requirements, she really does make breakfast just for you!
Cosy, clean, and with a warm welcome for all, treat yourself to an exceptionally great stay at a reasonable price.
PpeterWhat a find,a jewel in the crown,on a weekend trip to Torquay I found this paradise, Hotel Peppers run by husband and wife team Sanjeev and Sabita,this hotel is amazing,what a location just up from the centre and harbour,it was a delight on entering,the decor is superlative,my room recently refurbished was immaculate,everything you can ask for nothing spared to make your stay enjoyable and my drop down balcony so easy to use giving a beautiful view,I can't fault it,highly recommended don't miss this one,honestly and the breakfast is to die for
ผผู้เข้าพักThis was truly one of the most unforgettable birthday experiences I’ve ever had! From the moment we arrived, the hospitality was beyond anything I expected. The staff went out of their way to make the day feel extra special, and I was genuinely moved by their kindness. The room was stunning, the vibe was just right, and every facility added to the comfort of our stay. A big thank you to the lovely lady at reception, her warm welcome and constant support throughout made all the difference. It was a birthday I’ll always remember!
ผผู้เข้าพักI only had an overnight stay at this little guest house but I would have lived to stay longer. The hotel itself is very centrally placed, the railway station and all attractions are within easy walking distance. On arrival I received a friendly welcome and was helped with my case to my room. Nothing was too much much trouble. My room was very clean and extremely well equipped. I highly recommend this lovely little guest house. I would certainly use again and wouldn't hesitate to recommend to anyone.