Hotel moderno, limpio y bien equipado, con una muy buena relación calidad-precio. Lo que más me echaba para atrás de este alojamiento era que no contara con una recepción física, pero a pesar de ello me sorprendió gratamente la forma en la que gestionan la atención al cliente. Están pendientes de absolutamente todo y se comunican contigo principalmente a través del correo electrónico, aunque también disponen de un número de teléfono al que puedes llamar si lo necesitas. Antes de la llegada te explican todo de manera muy clara y te facilitan todas las indicaciones necesarias para acceder tanto al hotel como a la habitación sin ningún problema.
Service of really good. Staff at reception was friendly and helpful. It is bit difficult to get a bus for this location, bus from airport to alicante goes ever 20 mins but it charges double the local bus rate. If you are using a hired car then All good.
Staff from the lobby was very nice and friendly, we were able to check in the room earlier once the room was available. He helped us booking the taxi, recommended the time to leave for our flight. We really appreciate his helps. It made us feeling home and relax. I definitely recommend to stay!
J’ai déjà réservé à nouveau dans cet hôtel, mais je souhaite commencer par ce qui a été le grand bémol de mon dernier séjour. Lors de la présentation du petit-déjeuner, le membre du personnel s’est adressé uniquement à mon compagnon, m’ignorant totalement. Peut-être par préjugé que “c’est l’homme qui paye”, mais dans un établissement aussi moderne et attentif aux détails, cette attitude machiste est surprenante et vraiment dommage.
Cela dit, mon expérience globale a été très positive. Beaucoup de petits détails témoignent d’une grande attention : poubelles pour le tri dans la chambre, support en bois pour le savon qui garde la salle de bain propre, chambre spacieuse bien équipée (télé adaptée, chaussons, brosses à dents incluses), décoration soignée avec de belles plantes artificielles qui ajoutent une touche de verdure sans contrainte. Mention spéciale à la piscine rooftop avec crème solaire gratuite de bonne marque, et aux rappels subtils du spa dans la chambre, qui donnent envie de découvrir leurs soins bien pensés.
Le rapport qualité-prix est excellent, surtout en haute saison. L’hôtel mérite largement son classement 4 étoiles supérieur, et sur certains points, il surpasse même de vieux 5 étoiles que j’ai connus à travers le monde.
Quelques petits détails restent à améliorer : serviettes parfois tachées de rouille, inclinaison de la douche laissant passer un peu d’eau, absence de coton-tiges, et certaines prises électriques mal couvertes. Rien de dramatique toutefois.
En conclusion, je recommande vivement cet hôtel et remercie toute l’équipe pour leur travail et leur sens du détail. Avec quelques ajustements dans le service, cet établissement a tout pour devenir une véritable référence. Bravo !
สุดยอด
106 รีวิว
9.4/10
ราคาเริ่มต้น
BRL 1,117
ต่อคืน
ดูห้องว่าง
ดูโรงแรมติดทะเลทั้งหมดในชุมชนบาเลนเซีย
รีวิวล่าสุดสำหรับโรงแรมในชุมชนบาเลนเซีย
ดูทั้งหมด
8.4/10
ดีมาก
EEmmanuel HemmerléRoom is old and a bit run down. Expensive for what it is.
Personnel at reception is nice and helpful.
YYanaDesignWe had an absolutely wonderful stay at Port Hotel Alicante City and Beach.
The staff were incredibly kind, attentive, and truly welcoming — you can feel that they work with their hearts.
The location is just perfect, close to the beach and with such a relaxing atmosphere.
The food was absolutely fantastic, every meal felt like a treat.
We truly felt like we were living in paradise. Highly recommend this hotel!
ผผู้เข้าพักLovely place to stay . The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions
ผผู้เข้าพักHotel bien, pero el personal muy poco amable y poco resolutivo, tuve un error a la hora de reservar y no me ayudaron en nada, me dieron el número para ponerme en contacto con gente que me lo podría solucionar y no me cogían ni el teléfono, me dieron otro número y era de una persona particular, muy poco resolutivos y poco comprensivos ya que como hotel donde yo he reservado deberían de tener un medio de contacto donde solucionar estos problemas y no lavarse las manos tan fácilmente.
ผผู้เข้าพักBooked the hotel for a flying visit to surprise my Mam for her birthday. Didn't need luxury, just decent room, a shower and a bed.
On arrival, we noticed the 'slight' hill to get to the property from the main road and thought ”worse case scenario -TAXI”
Reception staff were fantastic each time we chatted to them. Checking in - we were told the room wasn't ready even though it was 2 hours prior to check in time and was told they would give us a call to let us know when it's ready. We returned a few hours later after food and drinks and was given our key. A deposit was requested of £150 but would be refunded on check out if everything was in order. We even got given an iron to use if needed.
Room was nice and big, could sleep 6 people (4 single beds and a double sofa bed)
Air con was lovely and cool, Fridge freezer and microwave all worked. Only downside was there was no hangers but when we checked out, the reception staff apologised and noted this in order for the next occupants.
Check out was fast and pleasant with check out time 12pm which was a bonus.
We were very happy with the hotel, staff and value for money.
I would recommend and return again.
ผผู้เข้าพักLovely hotel with really comfortable beds. Tea & Coffee making facilities in the room. Towels changed daily. Great buffet breakfast with a good selection to for everyone
FFrequentTravellerFlowerCleanliness: The room was spotless clean, including the bathroom. I couldn’t fault the cleanliness.
Location: The place was near many places including a petrol station, that sells reasonable petrol or diesel for cars. As well as you get free parking with the hotel.
Service: The service from check in to check out was easy. However most staff couldn’t speak English including at their own restaurant, but somewhere we managed to communicate. The staff were really nice and lovely.
Amenities: Towels was provided in the rooms with running hot water.
Downside: the room we had was a double room with breakfast included, which wasn’t sound proof. I didn’t have a problem sleeping since I’m a heavy sleeper but my partner experienced drunken people in the corridor having loud conversations which ruined his sleep for an hour and then he couldn’t go back to sleep all night. Other than that I couldn’t fault the hotel in anything.
MMine OrhonThe best hotel I have ever stayed in.
It’s perfectly located between Benidorm Bus Station and Poniente Beach just a 10–15 minute walk to both. The Old Town is also about 15 minutes away, so you can easily get everywhere on foot.
The staff are incredibly friendly, just like so many people in Spain.
And the food… absolutely amazing.
Everything is delicious and the variety exceeds expectations.
During the day, there are plenty of activities to enjoy, along with both indoor and outdoor pools.
The rooms and balconies are spacious, and there’s even a laundry hanger on the balcony just remember to bring clothespins.
I have already recommended Benidorm and the Port Fiesta Hotel to my friends, and I will definitely be coming back.
BBen2099Great little hotel right on the beach front next to shopping street. Great views from the balcony overlooking the sea and palm trees. Was a great place to stay and good value. Had breakfast at cafes nearby as I prefer that than in the dining room indoors (doesn’t have outdoor seating) especially as it’s all so close or just sitting with my own food on the lovely sunny balcony.