Room was clean and comfortable. Room was close to the elevator but we didn’t hear it at all. Valet parking is pricey but worth it for us as we are an older couple. We frequently stay at the Jung when attending events at the Smoothie King Center. It’s an easy walk and there are always enough people leaving the venue at the same time that we feel safe, even at night. The Jung is also very close to the Saenger Theatre.
The hotel is recently renovated, so everything is relatively new.
Booked a corner suite which was more expensive then regular to have more space and better view. I guess many hotel chains have the policy of giving worth rooms to guests that book through third parties like Trip.com. They gave me room on the fourth floor, so instead of nice cityview as was on the picture I got an ugly one to the construction site and parking with homeless people wondering around. See picture attached, Besides the room was supposed to be bigger than the regular one and it formally was but the layout made it useless as there is just some weird corridor which makes part of the room. So do not overpay for corner suites, it is not worth that.
Had issue with the stuff. The clock in the room was showing wrong time. Couldn’t fix it myself. Called the reception, they send a guy who after 20 min couldn’t do anything and just said sorry there nothing he could do. When insisted the issue to be reported to the management, the guy started calling someone telling the story with a rude language using all types of F words in presence of my 11 y.o.! Eventually the watch was fixed but the way they service clients is outrageous.
Lastly I had 12 pm check out time for my reservation but the receptionist told me it is 11 am.
When arriving, our room had holes in the carpet, ripped bedding, the toilet didn’t work, and it smelled like ****. We made the front desk aware and they were very nice and accommodating. They moved us to a new room and it was great! Walking to the French quarter wasn’t too bad but a little further than I would have liked. Overall it was pretty good hotel. Not sure I would stay here again though.
Bien l emplacement, le petit déjeuner, la piscine même si petite, par contre les lits en 140 pour les usa c est petit et on a pris l habitude d avoir bien plus grand
La climatisation qui fait beaucoup de bruit quand elle se déclenche
Et enfin le prix du parking est exorbitant pour le client 35 doll/24h hors ,charges
J ai payé 50doll pour 2 nuits au parking clarke à 50m ce qui est déjà beaucoup trop
Enjoyed my stay. Nice, clean room. Witness a guest stumble past 2 staff members with a beer in his hand. The guest eventually fell at the elevator. I informed the staff members present. ID staff informed me that he called someone but did not leave his post. A third staff member arrived as we entered the elevator. I can understand the member checking ID could not leave his post, but the other guy standing closer to elevators could have made some type of effort to assist.