Even with just the airport pickup and drop-off service, the service seems to be well-managed. I'm resting well. I'll visit again. It was nice to be able to communicate through WhatsApp.
Excellent Stay and Warm Hospitality at Mercure Kathmandu
This was my first time visiting Kathmandu, and Mercure Kathmandu truly left a wonderful impression. From the moment we arrived, the service and hospitality stood out.
A special mention to Paras, who picked us up from the airport and helped us with check-in. He was exceptionally kind and professional, and even shared some very useful information about getting around Kathmandu — which really helped us make the most of our trip.
We had booked a room with breakfast for only one person, but the hotel kindly extended complimentary breakfast for both of us — a gesture we truly appreciated.
The room itself was awesome — clean, comfortable, and well-equipped. The toiletries were complete, even including a razor and shaving cream, which was a nice touch.
Overall, the staff throughout our stay were consistently helpful and friendly, making us feel very welcome. Highly recommend Mercure Kathmandu to anyone visiting the city — great service, comfort, and warm hospitality all around!
We booked Deluxe Room via Trip.com because it is mentioned as ”Mountain View” room. But in actual , there is no mountain view room in hotel and hotel did not aware about that information. (May be the gap between trip.com and hotel). Well , as for me, it is not hotel fault and i observed that almost all of the mid-range hotels in Nepal don't have Mountain view rooms. But , you can enjoy the mountain at the roof top of the hotel and it was very nice.
Breakfast ,European style ,is quit ok for us. The hotel have separate restaurant and can order the food also.
Since it is mid-range price hotel , don't expect for room cleaning and facilities. (For example , TV and AC are old but functioning well , no elevator, Wi-Fi unstable sometime .)
Hotel Staff are warmly welcome always and always ready to support. We stayed total 3 days there and we had good times.
DDDamianSuperb stay a little iff the trouble of the main street. Sunaj and his family go out of their way to make you feel at home & helping you! Would recommend 100% 😌