I had a very pleasant stay at this hotel.
The restaurant was excellent, and every meal was delicious and well prepared.
The room was very clean, comfortable, and well maintained, which made it easy to relax.
Most of all, the staff were extremely friendly and attentive, always making me feel welcome.
Thanks to their hospitality, my stay was truly enjoyable, and I would definitely choose this hotel again in the future.
The staff allowed us to check in early after a long overnight train. Thank you. The hotel is comfortable and perfectly located. We could walk to the Potala and Jokhang Temple. Dozens of restaurants and cafes were also within walking distance. There was oxygen in the rooms and
breakfast staff were very welcoming. Would stay there again.
one of the best hotel in the airport side. all the staffs are very polite and well manner. clean and quite. i would definitely visit again and would like to recommend to all travellers to stay here.
Every thing was awesome, manager staffs. They are so humble really now we are missing them. It was a wonderful experience specially about the fragrance they are using it was just wao. And also food we ate there it was so delicious. We can’t even get in many restaurants of india. When we were having lunch i called my mom just to say the food is so good. Thanks to all team of this hotel they made our stay a memorable part of our life. Don’t worry we will come again. This is not just a review but its our wonderful experience we have there.
ผผู้เข้าพักExperiencia decepcionante para un hotel de esta categoría
Comentario:
Nuestra experiencia no fue la esperada. El desayuno picnic fue muy escaso: solo incluía un zumo, una magdalena y pan sin nada. Además, nos llamaron a las 2:30 de la madrugada para preguntar de qué queríamos el zumo del picnic, algo totalmente inaceptable.
La limpieza de habitaciones se realizaba sobre las 17:00 h, cuando lo habitual es que se haga por la mañana mientras los huéspedes están fuera. Esto resultó bastante incómodo.
La media pensión tampoco fue clara: ofrecían menús distintos según fuera comida o cena, y el personal no sabía qué platos estaban incluidos. En una ocasión nos cobraron el postre de la cena, cuando el día anterior en la comida no se había hecho, sin haberlo comunicado previamente. La ultima noche decidimos no cenar por la incomodidad de lo sucedido.
Tampoco aplicaron el 20% de descuento del room service que corresponde a los huéspedes alojados.
Por último, un camarero se quedó con el cambio al pagar en efectivo. No tenemos problema en dejar propina, pero es cuestión de educación devolver el cambio y dejar que el cliente decida cuánto dejar.
En general, faltó organización y atención al detalle, algo que debería cuidarse mucho más en un alojamiento de este nivel.
AAussie HelenAfter several trips to Nepal, I finally decided to treat myself with a stay at the famous Kathmandu Guest House. So glad I did. So much peace, grace, charm and beauty .. and of course, the history!
KKrishmon DangolHotel Country Villa was a great stay with some disappointments.
The location is perfect with a great view from all around the hotel.
The service and staff were great all around with some exceptions.
I booked 3 rooms for a total of 5 people with non non-refundable plan but due to a decrease in the number of people from 5 to 4, the hotel agreed to cancel 1 room for free for us. Although the process took some time and some pushing from Trip.com agent I am grateful for the free cancellation.
One of the rooms I booked, the Junior Suite was for my partner and me for a short honeymoon kind of stay. The room was well designed and had great views but the in-room Jacuzzi needs maintenance.
The outdoor pool and Jacuzzi were also great and the pool staff let us use them more than the closing time.
The disappointing part of the stay was during breakfast. The buffet was amazing but the glass I used for juice had lipstick stains which I noticed after drinking from it. I am a male who doesn't use lipstick so it was clearly not mine. When I complained to a staff member who seemed to be a supervisor of some sort, instead of an apology, he laughed and asked us ”Are you sure that it's not yours?” After that, he took the glass away and brought a new glass of juice but the juice was different from the one I was drinking.
We were completely shocked by this as it was not a rookie staff that did this but rather a supervisor.
Overall, we are satisfied with the whole stay but the lipstick on the glass has left a bad aftertaste.