Good location. Good services and facilities. The hotel is new and user friendly. I will recommend to my friend to book this hotel. The food at the restaurant is delicious and not expensive.
Badly maintained hotel with visibly old furnishings and with things falling apart ( see photos). Check in took a long time with only one staff able to perform check in spite of other available staff at the front desks. Phone in room was not functional on the first day so had to go down to front to desk to ask for help who redirected me back to the room again to call another number that also doesn’t work. Super unhelpful. Was expecting more from a Sheraton hotel. Plus points are - good location, indoor heated pool and good sized gym but also poorly maintained and rather dirty.
La struttura è ubicata nei pressi dell’aeroporto ed è stata nostra scelta scegliere fuori città perché con uber da dividere in 4 si risparmia rispetto a strutture centrali
In need of refurbishment from a cosmetic perspective, as the carpet in my hotel room was worn and tired. No body wash and had to ring housekeeping for refill… perhaps this should be checked regularly with cleaning. Cannot fault the care demonstrated towards guests and breakfast quality. A grand old lady of Zagreb that will always draw me to her. Fantastic location. Highly recommended.
ผผู้เข้าพักNice and clean hotel with excellent service. Front desk was very helpful and recommended good eating places and helped take care of the car. Parking was very convenient just out in front of the hotel.
ผผู้เข้าพักBadly maintained hotel with visibly old furnishings and with things falling apart ( see photos). Check in took a long time with only one staff able to perform check in spite of other available staff at the front desks. Phone in room was not functional on the first day so had to go down to front to desk to ask for help who redirected me back to the room again to call another number that also doesn’t work. Super unhelpful. Was expecting more from a Sheraton hotel. Plus points are - good location, indoor heated pool and good sized gym but also poorly maintained and rather dirty.
AAnton26In need of refurbishment from a cosmetic perspective, as the carpet in my hotel room was worn and tired. No body wash and had to ring housekeeping for refill… perhaps this should be checked regularly with cleaning. Cannot fault the care demonstrated towards guests and breakfast quality. A grand old lady of Zagreb that will always draw me to her. Fantastic location. Highly recommended.
NNina ThailandThe young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.