Overnight stay prior to a flight from Edinburgh. Had a meal in the restaurant which was lovely. Room was clean & warm. Breakfast was buffet style with plenty of choices. Not a fan of the eggs in the hot containers.
Good and delicious full breakfast. Wonderful service, the hotel staffs are nice and helpful. We have hired a car Skoda which we are not quite familiar with. We ask the hotel officer for help to tune the rear mirror. Even they are also have no idea of this car, they try the best to find out the way. Thank you for their kind help and great effort 👍👍👍
We had a lovely and peaceful weekend at this hotel. One of the best places not far from busy Edinburgh to enjoy a day together with the family. The service is outstanding, and the staff is polite and helpful. We really enjoyed the SPA area with the warm swimming pool and sauna. We will definitely come back to get some relaxation in this place.
The hotel was clean, but I booked a double bed room to share with my sister on trip.com and when I paid and got a confirmation that it’s a double room it was not refundable . When I contacted the hotel they said that because they did not have twin rooms available it reverted the booking to double in the system. I contacted trip.con to cancel the booking they said that it was non refundable booking, I explained that it was their system that made the error and not me, the agent said I will contact the hotel and check if they can accept a refund, she got back saying that they have refused and trip.com could not help. I was furious and I had to go and sleep on the sofa bed and this was uncomfortable also the heating was doing some tapping sound as I am light sleeper I could not sleep properly at all.
ผผู้เข้าพักDecided to have a night out to a hotel to escape the house, and bought this trip last minute over Xmas. Loved the hotel, we had a great view of the bridges from our room.
We didn't try the food but the bar is pretty cheap considering it's a Doubletree location. Only around £5 a pint.
ผผู้เข้าพักGood and delicious full breakfast. Wonderful service, the hotel staffs are nice and helpful. We have hired a car Skoda which we are not quite familiar with. We ask the hotel officer for help to tune the rear mirror. Even they are also have no idea of this car, they try the best to find out the way. Thank you for their kind help and great effort 👍👍👍
ผผู้เข้าพักThe hotel was clean, but I booked a double bed room to share with my sister on trip.com and when I paid and got a confirmation that it’s a double room it was not refundable . When I contacted the hotel they said that because they did not have twin rooms available it reverted the booking to double in the system. I contacted trip.con to cancel the booking they said that it was non refundable booking, I explained that it was their system that made the error and not me, the agent said I will contact the hotel and check if they can accept a refund, she got back saying that they have refused and trip.com could not help. I was furious and I had to go and sleep on the sofa bed and this was uncomfortable also the heating was doing some tapping sound as I am light sleeper I could not sleep properly at all.
SShepShepThe trip was great, comfortable beds and a terrific shower. The breakfast was tasty and staff friendly. I’d really recommend the breakfast as it’s a buffet style for tea, coffees and pastries. I’d stay there again the next time I’m in town!
CCMarieP86A lovely building and entrance, including a lovely garden and fountain. Very clean and classy, reception staff friendly and helpful. Room was fantastic, so modern and clean with plenty of floor space and storage. Big smart tv, hair dryer, iron and board, free mini toiletries, tea/coffee, full length mirror…couldn’t have asked for more at such a reasonable price for the room! Only thing was the room felt extremely hot when I first checked in (even though radiator was not on). I asked at reception if I could have a fan as windows barely open and a few minutes later it was brought to my room! Restaurant and bar great, breakfast lovely…highly recommend this hotel
CChristine MichelleI really enjoyed my stay at this hotel. The atmosphere was peaceful and quiet, which made it perfect for rest. The rooms were surprisingly big, nicely furnished, and very comfortable. Everything felt well maintained and clean. Overall, a great place to relax and unwind. I’d definitely stay here again.