Overall stay was okay, but cleanliness really needs improvement. I noticed quite a lot of hair left behind from previous guests, which made the room feel not properly cleaned.
Another issue was the lift, the waiting time was quite bad, especially during peak hours.
Location and stay were decent, but the hotel should seriously improve housekeeping and elevator efficiency.
I enjoyed my stay at Shahzan Hotel Kuantan, especially as a business traveller needing a quick rest. The hotel is centrally located in town, making it very convenient with easy access to food and nearby amenities.
The breakfast selection was basic but reasonable for the price. The air conditioning was super cold, and the shower water pressure was excellent—definitely a plus after a long day. Underground parking is free, though spaces are quite limited.
Overall, it was a comfortable stay, and I would consider staying here again in the future. 😊
The Chateau Spa & Wellness in Bukit Tinggi delivers an exceptional experience. The service surpasses expectations with impeccable attention and personalized care from attentive staff. From arrival, a tranquil atmosphere embraces you. Overall, it earns a resounding mark of excellence for outstanding service and a serene ambiance. Thanks to Mark for his excellent service during my second visit.
had a pleasant stay overall, but the pool could definitely be improved. When we arrived, the staff were still in the middle of cleaning the pool. Even after they were done, the water was still a bit cloudy and didn’t look fully clean. Hopefully the hotel can maintain the pool better because everything else about the stay was good
AAmir HamzahA Great Stay at Berjaya Tioman Resort
We had a wonderful experience during our stay at Berjaya Tioman Resort. We booked two rooms and were pleasantly surprised to receive connecting rooms, which made our stay much more convenient and comfortable especially for families.
The rooms were spacious, clean, and well-maintained, offering a relaxing atmosphere after a day of exploring the island. One unexpected perk was that can drinks in the hotel were complimentary, which was a nice touch and added to the overall value of the stay.
Breakfast offered a variety of food selections, catering to different tastes. While the spread was decent, the taste could be improved to better match the quality of the rest of the resort experience.
Overall, Berjaya Tioman Resort provided a comfortable and enjoyable stay, and we would definitely consider returning in the future.
ผผู้เข้าพักhad a pleasant stay overall, but the pool could definitely be improved. When we arrived, the staff were still in the middle of cleaning the pool. Even after they were done, the water was still a bit cloudy and didn’t look fully clean. Hopefully the hotel can maintain the pool better because everything else about the stay was good
ผผู้ใช้ไม่ระบุชื่อI stayed 1 night at Grand Darul Makmur Hotel Kuantan during a business trip. The hotel and room size are quite spacious, which was comfortable. The room does look a little old, but overall still fine for a short stay. Breakfast buffet starts at 7am with plenty of food choices, though the taste was just average. By the way, even if you book and pay through Trip.com, you’ll still need to pay a small tax directly to the hotel — in my case, it was RM3. Overall, a decent stay for business purposes.