Great place to get away from your busy mindset.
Very good views, you can hear the waves and feel the sea breeze.
Room has all the basic stuff and they even put cold water with ice for you.
Onsen is pleasantly nice and quiet.
Staff are attentive and will make effort for you to feel welcome.
Great for families, food is very good too.
Small rant, no washing machine to use.
Cheers.
Was given a room with 2 single beds. When I checked with the reception, they said their level 10 was under renovation and that my booking doesn't give me a choice. This is the first time I was told I don't have a choice to the bed configuration.
Rooms are not sound proof. We could hear voices from next room.
Room is spacious by Japanese standard, and location is good, near to Bandai Pier and fashion shopping. We could walk to the train station in 10 minutes.
Enjoyed our stay.
OOlivier - GillesNothing very new to tell since all the previous reviews say it all. The price is too high for the service. The best aspect of this hotel is its closeness to the slopes. The rooms are so-so, the lack of hooks is astounding for ski-oriented accommodation, the beds aren't particularly comfy, the breakfast isn't super good nor well supplied, there's hardly any WiFi reception anywhere, the common spaces are chilly, and let's not talk about the onsen.
The staff do try hard to make a difference, but meaning well doesn't always cut it. I'm still a bit disappointed by being offered no meaningful commercial gesture after agreeing graciously to switch rooms at the manager's request; in retrospect, as I'm writing this review, a ¥700 bottle of wine I didn't ask for made me feel a bit cheap. I ended up offering it to the staff during check-out.
We decided to ignore all the previous comments because we organized our trip late and are usually easy to please. But quite frankly, I don't understand why some issues haven't been fixed yet, even simple ones such as adding WiFi repeaters and adding hooks in the rooms.