The staff were friendly and helpful. The included continental breakfast was good. The location across from the beach was great and also easy to walk around the main part of town. Lots of choices of places to eat within walking distance. The bed was comfortable and the room was clean.
We enjoyed our stay. Check in was easy and quick. Front office staff were very helpful. Undercover parking was easy to navigate. Our room was spacious and clean. Bed and pillows were comfortable. The bathroom looked newly renovated. One thing that confused us was the light switch for the living room and bathroom was by the entry door. So you had to walk to the front door to turn the light on and off then walk into the bathroom. Very inconvenient. Plus there was no exractor fan for the shower so it got very steamy in there. Mirror and shower screen all fogged up. Poor design.
We had a great view of the ocean. The pool area and front entry are being renovated but that didn't not inconvenience us. When the pool is completed the view from the window will be beautiful
โรงแรมใกล้Perth City Center,100% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2026.03.14
We arrived at the hotel around 9am and had wanted to deposit our luggage but was told that our room was ready and we could check in! Thanks Marcia and Marjaa-lis! The room was clean, shower pressure was good, fridge was cold , beds were comfy and you had everything you need for a good stay. The towels could be softer though, but overall I am happy.
Breakfast was nice with a good spread and coffee and tea were were fantastic. The staffs are friendly and helpful. Thanks Binisha and Laura for the warmth and welcoming smiles. See ya soon!
LLux369Karri Valley Resort offers a truly serene escape, set amidst the stunning natural beauty of Western Australia. This destination is undoubtedly one of the most relaxing places you can visit, with breathtaking views and a tranquil atmosphere that invites you to unwind.
The accommodations, especially the lakefront rooms, are fantastic. They provide a perfect vantage point to soak in the picturesque scenery. However, there are areas that need attention, particularly regarding the cleaning service. On our two-day stay, the cleaners arrived quite late, and unfortunately, their work did not meet expectations. The bed wasn't properly made, the pillowcases were not changed, and the floors were not vacuumed, which was quite disappointing. This aspect highlights the need for improved management of the housekeeping team to ensure a consistently high standard of cleanliness.
The resort's restaurant, however, is a highlight. It boasts a beautiful ambiance and a menu that delivers a perfect balance of flavors. The food was expertly prepared, but we did find the portion size of the duck leg ordered for our 12-year-old to be a bit small. While the presentation and taste were exceptional, a larger portion would enhance the overall dining experience.
Another minor concern was the noise levels in the rooms. With some soundproofing measures, particularly on walls shared with other rooms, the overall comfort could be significantly improved.
On a positive note, the staff were friendly and helpful, contributing to the warm atmosphere of the resort. I would highly recommend visiting Karri Valley Resort for its heavenly lake views and relaxing environment. With a few adjustments, it has the potential to be an unparalleled getaway in WA.
MMarco VinciulloThe television in the room did not work it would turn on but had no reception,we had multiple technicicians enter our room late at night it wasn't until after midnight a technician realized it was the wrong remote control after leaving and returning again and it was finally resolved only to realise the Tv does not have access to netflix or streaming tv. This was a disappointment to our anniversary treat stay at crown, was expecting a more relaxing stay without the hours of disruption of multiple technicicians working in our room at midnight to turn on the television. When the desk staff enquired how was our stay, they seemed oblivious but not overly concerned or genuinely apologetic about the interruption to our stay.
It was a shame as the hotel and Crown complex is an impressive location that I have I had the prestigious honour to contribute to the construction and maintenance of the stone and tile installation, dating back to the original buswood build and ongoing upgrades to presidential suites over the years and even the more recently upgraded Crowns construction including their presidential and other exclusive areas. So this was a rare opportunity to experience first hand the exclusive facilities I contributed to. The finished product was a treat to see up close for where our stay allowed us limited access to, I would love to be able to afford to access some of the exclusive areas I had responsibility for parts of prestigious projects there that I hoped to one day witness even if it was on special events like my anniversary, but I don't think even on rare occasion that the local experience is worth the expense might look to Bali resorts still for value and quality of an all inclusive hotel experience stay.
ผผู้เข้าพักStaff were friendly and helpful, which I appreciated. However, there were a few issues during my stay. There was a mix-up with my booking at check-in, as I was initially given the wrong bed type, though this was resolved. Once I was in the room, the door couldn't close properly due to a loose hinge, and I had to call reception to fix it. While the team responded quickly, these issues made the stay less smooth than expected.