Really nice hotel, the staff were very friendly and accommodating. We had a twin cabin room (no others available)basic but comfortable and very clean, warm, TV, complimentary tea and coffee. A phone for room service if required.
The breakfast was a buffet with everything you could possibly want to start you off for the day.
We had a meal in the restaurant Friday evening which was really lovely with again great staff.
Hotel is close to Liverpool lime street train station.
Though it didn't upset our stay there was a party Friday and Saturday night that was very loud and went on till 1am
It would have been nice to have been given this information.
Here’s a simple review for the Holiday Inn Express:
I had a great stay at the Holiday Inn Express! The room was spacious, and the location was perfect—close to the train station, city center, and surrounded by convenient stores and food options. The car park right behind the hotel was very convenient and reasonably priced at just £6 for 24 hours.
A special mention to the receptionist, Debbie, who provided polite, helpful, and considerate service. She made the stay even better. Highly recommend this hotel for its value and excellent service!
Lady on the desk was lovely and we were booked in quickly
We had already checked in on line but we then had to pay for parking which we knew about as we've stayed here before
Didn't have breakfast
We checked in really late/early hours in the morning, and had a problem with payment, which the bloke on reception was not sure how to resolve it as he did not usually handle payments etc, however, it was instantly resolved by the amazing receptionist who couldn’t have been any more apologetic. Room was very clean and tidy. Bed was very comfortable. The superior rooms all seem to be slightly different, but are all nice
Hi, as we were leaving the hotel today I mentioned the cost of our stay was £193.50 for a one night stay with a continental breakfast! There was no kitchen facilities to offer a cooked breakfast or food. I feel this is soo expensive, your sight had no mention of the kitchen being closed or the replacement of a cooked breakfast with a basic continental option. I also mentioned the room 208 was tatty with stains on the carpet, the toilet roll holder was hanging off the wall. It was mentioned that because Everton were playing at home that’s why the cost went up!! I understand economics but to increase the cost by nearly £120 is ridiculous. We have stayed at the Aloft on a number of occasions but feel we won’t be returning in a hurry. Can you please look into my comments. I would appreciate some form of refund or compensation. Many thanks Lee Atkinson
I have to be honest, the room I was in was about the size of a prison cell! Not that I've been in one before!! 🤣🤣 However, it was clean and had everything you needed for an overnight stay. I'm sure there's bigger ones available.
The bathroom was like a modular room. It was a little worn in places, just water marks and damage, but again, all you need for a night! The staff were very friendly and helpful. The location is very good but there was a bit of noise from the street for a while, which you have to expect being so close to so many bars etc, but it wasn't bad! Based on the price and everything else, it's a really well priced option and one I'll definitely be checking out again!
Excellent hotel. Had a very pleasant stay here. Breakfast was amazing and staff really helpful and friendly. I was surprised to see a drink fridge in my room and it’s totally free!!! Would recommend for solo travellers 24 hrs reception. Really comfortable place to stay would come again.
CClaire.BStayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror.
I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep.
That said, I would still stay again.
ผผู้เข้าพักWe stayed at the Pullman hotel for my birthday in a king superior room.
Had a great stay. Check-in was nice, and the check-out at 12 was a great fit, as we were travelling by train and our train was not until 2:30 pm. One thing that I want to mention is that I mentioned that I was staying there for my birthday, and we did not get anything in the room to mark the occasion.
ผผู้เข้าพักWe stayed here the night before creamfeilds I will start with the good points .. Staff 10/10 so helpful and very good customer services skills.. cleanliness was top notch, the breakfast was plentiful, the mattress in the bed room was actually one of the most comfortable hotel mattresses I have stayed on and I was thinking we would get a lovely nights rest before our festival but on to the bad points. we had the worst nights sleep of our lives our room was facing the road. Now this road is busy throughout the whole of the night. It is non stop, you can hear every car, every lorry, every motor bike, every horn every engine zooming past all throughout the whole night ! We barely slept a wink !! We was shattered the next day. We told the staff the manager said to go through the app we booked on and we can get 20% back as they would of gave us a free breakfast for our trouble but we had already bought one . The manager and receptionist were so lovely. They do know this is an issue and have been trying to get something implemented from the company to resolve this issue as it’s not just us who have complained about this .. and unfortunately I would not stay here again until the issue is resolved and they got the triple glazing windows to reduce noise otherwise I would much rather book another hotel without the noise issues so I could get a good nights rest ..
Wwq332211Crown Plaza Hotel แห่งนี้ตั้งอยู่ในย่านชานเมืองของลิเวอร์พูล ได้รับการปรับปรุงใหม่จากอาคารผู้โดยสารที่ถูกทิ้งร้าง แต่สะดวกในการเดินทางเข้าเมือง นอกจากนี้ยังมีซูเปอร์มาร์เก็ตขนาดค่อนข้างใหญ่อยู่ข้างๆ มาตรฐานและค่อนข้างดี
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
ผผู้เข้าพักWhen we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC.
I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did.
Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there.
I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this