Seriously lacking in hospitality. Asked for a latte at 5:57am and was told “ we don’t open until 6am”
No newspapers available. Bellhop service virtually nonexistent. Room service was good. Front desk agent untrained and unsupervised. No greeting upon entering the hotel or restaurant. Great mixologist at the bar.
Kudos to Andreas the only friendly person we met not really sure what his position is there but he was great, helpful and kind to two old ladies with multiple bags.
No hand soap in the bathroom and towels were not changed.
$45.00 per day valet car service seems a bit much given that there really isn’t another option. We stayed in a “superior double double “ Not sure what superior meant. One of the beds was hard up against a wall. Less than a meter between end of beds and desk/tv stand. Entertainment system did not offer any pay as you go options just a bunch of sky. No Netflix type options. I will not be recommending this hotel to anyone and most certainly will not be going back!
Private, professional excellent staff, service and amenities. Next to Te Papa museum, close to shops, restaurants and a variety of food places, New World and entertainment venues. Excellent for families, couples or solo traveller's. Recommend the Museum Appartment Hotel, an EVT Hotel to all visitors to Wellington. I will stay here again. Thank you.
The room is very tidy and big, even there is no parking available but the staff showed me a free space along the road to park overnight.
There is even washing machine which surprised me and it was working well.
The breakfast is good but price is 35 nzd not 19 mentioned in the trip site. I booked the room reading others' comment about the breakfast but to be honest the types of food is not so much and didnt meet my expectations.