Our stay at Henann Regency Resort & Spa was truly worth it. The food was consistently good, and we especially loved the breakfast buffet every morning—you’ll definitely leave full because everything they prepare is delicious.
We would like to commend Essa from reception, who was very kind and accommodating. She gave us a great room location that was conveniently near the beachfront, which made our stay even more enjoyable. When we checked the room, we noticed a minor issue with the cabinet door of the fridge, but maintenance fixed it right away, which we really appreciated.
The room itself was clean, and all the amenities were excellent. The staff were all friendly and welcoming, even those you simply pass by. Special mention to Dannah, who was very jolly and kind—she really made a positive impression on us.
Overall, our 4-night stay was amazing. If we could have stayed longer, we definitely would have. Highly recommended hotel!
I had a pleasant stay at Boracay Holiday Resort. The location is excellent — Boracay Beach is just a 5-minute walk away, and there are plenty of nearby establishments for food, drinks, and essentials. The staff provided great service, and the cleanliness and amenities were good overall
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One thing worth mentioning is that I lost my eyeglasses during my stay. I’m not sure where it happened, but I wasn’t able to recover them. Aside from that, everything else went smoothly and we still enjoyed our time at the resort.
Overall, it was a good experience, and I appreciate the friendly staff, convenient location, and the accessibility to many establishments.
The hotel was very well maintained. I specifically booked for their breakfast ans was definitely not disappointed! Also liked their heated pool. Will recommend and come back definitely.
AAdelfa ManalI would like to commend and thank Belmont Boracay Hotel for being warm and accommodating with us during our stay. It was a memorable time for the family especially to our daughter who celebrated her birthday there. They made my daughter's birthday extra special with their complimentary cake and greetings set up in our room. It was a good surprise for her. The staff had been very helpful and provide an excellent service. More power to you!!
ผผู้เข้าพักI was so annoyed with the remote control being faulty during our entire stay. I need to get near the sensor, just to keep it functioning. Imagine the hassle of standing up, every now and then just to change channels. For 54k for 2nights, its not worth it. Its really frustrating.
Also prior to stay, I specifically requested for rooms near each other since we had kids and seniors with us. But lo & behold, rooms were 1 building away from each other. I kindly asked for assistance, but the front desk officer who I was talking to showed no empathy, the worst part? it seemed she was blaming me, telling me I was the one who booked it. Yeah, right. But it was my first time in the property, how would I know the room 341 was far from room 415. I assumed it was just a floor / elevator away. It feels like she wasn't even willing to help after all and just put all the blame to the client.
One more thing, prior to our stay at Mandarin, we stayed at another property at Station 2, the front desk was a lot different!! They're not as accommodating, something was off, it feels like you're not welcome (I am pertaining to the front desk / manager who was processing the check-in)
What I only liked about them was their staff who welcomes you when you arrive (the ones handing over wet towels and welcome drinks) they greet you warmly & very welcoming. Also, the request for a birthday greeting was also granted, thankful for that. But thats it, never coming back.