I would have given a high score but the sheer noise, disruption and pure havoc caused by disgusting residents having fighting matches in the rooms and corridor close to our room made the stay horrible. The staff were great I trying to deal with terrible guests but the noise still continued and doors regularly slammed hard. Didn’t sleep well at all
Great value for money, room was clean and staff very efficient to check me in. Super fast internet I took couple of business calls and had no probs with video audio. Staff even allowed me to checkout couple of hours after checkout time. Breakfast was good. Highly recommend. Only drawback is it’s not walkable from airport and you need to take the shuttle bus
This hotel is located central to Southend-on-Sea, just s short walk for both the beach and the town centre. The room was a good size, clean & comfortable with tea/coffee facilities.
Served its purpose for a one night stay. Clean and practical, nice rooms with everything you need. Fire alarm went off at night which was annoying, but otherwise was peaceful and quiet. Would stay again!
Ideal location.
Welcoming and polite check in from members of staff. Didn't get chance to use resteraunt as we were in a hurry for an O2 Arena event.
Room was adequate for stay although shower head wouldn't stay in a fixed position, the toilet sprayed water at you when you flushed and it would have been nice to have a bin near kettle to put used tea bags etc in.
Checked around the room before leaving the following morning and found dog toys under the bed so obviously not cleaned properly before we arrived.
We booked a compact double at an extremely good price so the room was small as expected but it had everything we needed.
The breakfasts were excellent and i loved that they served til 10am. I loved the vibrant quirky look of the public areas. Our room overlooked the estuary and was at the end of the corridor. Lovely and warm and relatively quiet
My only gripe were the loud fan in the ensuite and the inability to have a softer night light. The nascerator toilet was also very loud .
For the money we were delughted with the service , location and amrnities
I booked a last minute night away with the children: afternoon tea followed by an overnight. The afternoon tea was delicious and I was really well catered for as a vegan diner. The Grand Hall was a beautiful setting for afternoon tea. The children also loved their food - the sandwiches were much simpler for the children and they got seconds based on how delicious they were. Our room was large and had a sofa bed and a cot bed. We enjoyed playing in the grounds including the play area, outdoor chess, boules, the scavenger hunt and the fitness trail. My son also loved playing football in the garden - he was excited that there were goals set up. We had dinner in The Fox Bar and had drinks and played cards in the Grand Hall afterwards. Breakfast the next morning was delicious. We were really excited to find newts in the pond. They would love to stay again. I would love to come for an overnight with my partner to experience it differently without the children.
ผผู้เข้าพักServed its purpose for a one night stay. Clean and practical, nice rooms with everything you need. Fire alarm went off at night which was annoying, but otherwise was peaceful and quiet. Would stay again!
PPhoenix969Great value for money, room was clean and staff very efficient to check me in. Super fast internet I took couple of business calls and had no probs with video audio. Staff even allowed me to checkout couple of hours after checkout time. Breakfast was good. Highly recommend. Only drawback is it’s not walkable from airport and you need to take the shuttle bus
SSamuelThe hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!
ผผู้เข้าพักI booked a last minute night away with the children: afternoon tea followed by an overnight. The afternoon tea was delicious and I was really well catered for as a vegan diner. The Grand Hall was a beautiful setting for afternoon tea. The children also loved their food - the sandwiches were much simpler for the children and they got seconds based on how delicious they were. Our room was large and had a sofa bed and a cot bed. We enjoyed playing in the grounds including the play area, outdoor chess, boules, the scavenger hunt and the fitness trail. My son also loved playing football in the garden - he was excited that there were goals set up. We had dinner in The Fox Bar and had drinks and played cards in the Grand Hall afterwards. Breakfast the next morning was delicious. We were really excited to find newts in the pond. They would love to stay again. I would love to come for an overnight with my partner to experience it differently without the children.