The hotel is in a great location on the cliffs above the sea front. Everything was very clean and staff friendly and polite. We particularly liked the outside terrace area at the front of the hotel. We arrived by train and it is about a 15 minute walk from the station. Didn't eat at the hotel so cannot comment on food.
Would certainly stay here again if we are ever in Southend on Sea.
Fabulous location, if you need the airport. But, you have to bus/cab/drive into Southend/Rayleigh/wherever if not wanting the airport.
15min walk to various eateries, if you don't want to eat in the hotel, like Toby Carvery, Hungry Horse, African, fish and chips.
Majority of staff seen were happy and chatty, nice to see.
5* breakfast, would definitely recommend as had lots of choice.
Room was clean, included bed, desk, chair, armchair, safe, kettle, iron, toiletries, bath&shower.
Ideal location.
Welcoming and polite check in from members of staff. Didn't get chance to use resteraunt as we were in a hurry for an O2 Arena event.
Room was adequate for stay although shower head wouldn't stay in a fixed position, the toilet sprayed water at you when you flushed and it would have been nice to have a bin near kettle to put used tea bags etc in.
Checked around the room before leaving the following morning and found dog toys under the bed so obviously not cleaned properly before we arrived.
Lovely hotel in nice grounds. Friendly reception. Decent room (we stayed in the Sartorial rooms) which was spacious. Good breakfast in the main restaurant although continental was a bit limited. Ate in the evenings at the cafe rather than main restaurant and food was good. Also lovely staff.
Stayed for a night for a departure the next day from Stansted airport. Very comfortable with full amenities. Good price and love the included free breakfast. X20 link HOURLY bud is so easy to catch to Stansted, at bus stop nearby. About 20-30mins journey. Plucked lots of sweet juicy blackberry along the way walking to the hotel.
The hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!
ผผู้เข้าพักI stayed here the night before an early flight. It was very close walking distance to the terminal and breakfast is served from 4am! So it was perfect. Lovely room, lovely staff and lovely food!
PPlayful+JoyfulThe hotel service is good. Just the restaurant and bar at the hotel is opened from 5-9pm. If you drive , the hotel offers parking. It’s not a problem for you that no restaurants around the hotel.
Anyway, the hotel meets everything you need.
I love the most is the senses of fire safety. Many fire extinguishers in the corridors of the hotel.
SSamuelThe hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!
ผผู้เข้าพักThe room was good- clean, well equipped, + biscuits provided as well as tea and coffee! Can't fault it.
Can't comment on the breakfast (included in room price) as its not available at weekends until after 8.30 and I had to be elsewhere by then. From 7.00 in the week.
The thing that let the place down was the parking - or more the point , the lack of it. There must be 40 rooms but only space for 4 cars! All the other car parks around and there are plenty, had max 4 hour stay limit signs on display. Rather than risk a parking charge / fine I found some on-road parking 5 mins walk away and hoped the car would be still there in the morning (it was). If you want a chance for the 4 places you'll need to get there early afternoon - its bedlam there in the evening with the other pub and food outlet customers vying for space, well it was on Friday and Saturday evenings.